I have worked in the food service industry for about four years now. The past two years I have been working for the McDonalds Corporation where I was training for a manager position. I learned how to multi task in a fast paced environment, along with management skills and how to work as a team.
Recognized by peers and management for going above and beyond normal job functions, resulting in earning Employee of the Month.
Completed the McDonalds management training course through ServSafe successfully.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Served fresh, hot food with a smile in a timely manner.
Served orders to customers at windows, counters and tables.
Resolved guest complaints promptly and professionally.
Recorded customer orders and repeated them back in a clear, understandable manner.
Prepared and served beverages such as coffee, tea and fountain drinks.
Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Carefully maintained sanitation, health and safety standards in all work areas.
Took initiative to find extra tasks when scheduled duties were completed.
Coursework in Food and Beverage Operations, Gift and Deli.
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