crew member resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating Type equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

  • Guest Services
  • Table Setting Knowledge
  • Interactive Communication Skills
  • Cash Handling
  • Telephone etiquette
  • Communication skills
  • Customer engagement
  • Food running
  • Food Preparation and Safety
  • Menu Memorization
  • Verbal and written communication
  • Food preparation
  • Beverage preparation
  • Stocking and replenishing
  • Performance improvement
  • Hospitality service expertise
Work History
Crew Member, 07/2020 to Current
Mcdonald'sAlexandria, MN,
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Cleaned and sanitized work areas throughout hours of operation and at close of business.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
Lifeguard, 04/2019 to 07/2020
Clubcorp Club Operations, Inc.Lubbock, TX,
  • Attentively watch over swimmers being quick to identify those in distress.
  • Monitored safety of all guests in and around swimming pool.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.
  • Entered water immediately to pull struggling swimmers to safety.
Customer Service Representative, 10/2019 to 05/2020
PfizerSanford, FL,
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Crew Member, 03/2017 to 01/2020
Mcdonald'sAllen Park, MI,
  • Performed shift change tasks each day to keep store efficient and neat.
  • Prepped food items for later use to save staff time during busy hours.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Pleasantly and courteously interacted with customers to deliver quality service.
  • Consistently provided friendly service to promote better customer engagement.
  • Assembled food orders while maintaining appropriate portion control.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Prepared hot beverages, including coffee and tea according to customer requests.
  • Handled over $Amount worth of daily credit card and cash payments.
  • Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Maintained clean and safe environment, including kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Processed payments and counted change to complete transactions.
  • Communicated openly with management team during each shift to promote smooth workflows.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Greeted customers, offered assistance and provided knowledgeable support.
  • Cooked and packaged large batches of food prepared to order or kept hot until needed.
  • Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
  • Cross-trained and coordinated scheduling with team members to provide seamless service.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Reported to all shifts dressed neatly in uniform and wearing minimal jewelry, adhering to company standards.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
BA: Biology, Expected in 04/2023 to Valdosta State University - Valdosta, GA

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Resume Overview

School Attended

  • Valdosta State University

Job Titles Held:

  • Crew Member
  • Lifeguard
  • Customer Service Representative
  • Crew Member


  • BA

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