Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Workplace Efficiency
Prioritization and time management
Developing presentations
Back office operations
Reliable and trustworthy
Conflict resolution
Teambuilding
Coordination
Strong work ethic
Problem Solving
Critical Thinking
Leadership
Microsoft Office
Organizational skills
Experience
06/2020 to Current
Crew MemberKrystal – Hattiesburg, MS,
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Served drinks and prepared specialty beverages.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Took orders, prepared foods and processed payments in full-service Donuts/Breakfast Sandwiches establishment.
Resolved customer concerns and relayed relevant information to supervisor.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Completed opening, closing and shift change tasks to promote store efficiency.
06/2016 to Current
VOLUNTEERDominion Senior Living – Hurstbourne, KY,
Food Bank, Islamic Center of Cleveland — Member June 2016 - Ongoing: (310 Ongoing Hours) Responsibilities: → Sort through fresh produce, separating the good from the bad → Divide and section the produce into equal portions, so they are ready to be passed out to those in need
Orchestra Service Council, Berea Midpark High School — Manager, Secretary, and Librarian November 2017 - Ongoing: (60 Ongoing Hours) Responsibilities: → File and copy music for all sections of the Orchestra → Set up and tear down the stage for rehearsals and concerts.
07/2018 to 05/2020
Titan AideSherri Fox Aid, Berea Midpark High School – City, STATE,
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Conducted research using various media sources to obtain relevant data for staff requirements.
Created PowerPoint presentations used for business development.
Offered insightful feedback and motivation to inspire students to work towards reading goals.
Attended to students in classroom and study area environments to maximize support.
Established academic goals and mapped out educational journeys for students showing literacy progress.
Organized fun, educational activities which allowed students to help students become aware of diversity, inclusion, and acceptance through interactive presentations, events, and activities.
Education and Training
Expected in 05/2020
High School Diploma: Berea-Midpark High School - Berea, OH, GPA:
Ranked in Top 10% of class
National Honors Society Member
National Society of High School Scholars
National Technical Honors Society
Completed coursework in Biomedical Science, Teaching and ___
Summa cum laude graduate
Burger King Scholars Scholarship Recipient,
[Number] GPA
Titan Pride Member/Executive, Link Leader/Commissioner,
Expected in
: Lorain County Community College - Berea, Ohio, GPA:
Expected in
: Cuyahoga County Community College - Parma, Ohio, GPA:
In Jessica Semester I took General Psychology 1010 and Personal Health
Expected in 04/2019
Arabic/Islamic Studies: Al-Iman School - Cleveland, OH GPA:
Expected in 05/2024
: International Relations & Philosophy: Law Cleveland State University - Cleveland, OH GPA:
Accomplishments
August 2018- June 2019:
→ Plan and organize events for the junior class
→ Collectively work with Pride at the end of the year to lead the Juniors to
victory during the Clash of the Titans
→ Begin planning our senior prom (Fundraising, venue, etc…)
Senior Executive Board— Member/Executive
2019-Ongoing:
→ Plan and organize events for the senior class
→ Collectively work with Pride at the end of the year in participating and
running the senior section of Clash of the Titans
→ Collaborate to plan senior prom (Fundraising, venue…).
Honors
Principal’s Role- 2016
Presidential Award- 2016 & 2018
English Award for Student Excellence- 2016-2017 School Year
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