Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Self-motivated individual with extensive knowledge of leadership theories, concepts and practices. Adept at building strong relationships with co-workers and management. Demonstrated ability to provide outstanding customer service through both face-to-face interactions and by ensuring products and services meet expectations. Excellent interpersonal communication and conflict resolution skills.

Skills
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • Web Browser Software
  • Microsoft PowerPoint
  • Leadership
  • Teambuilding
  • Decision-making
  • Problem resolution
  • Collaboration
  • Training & Development
  • Relationship building
  • Working collaboratively
Experience
Crew Member, 10/2018 to Current
GetgoWadsworth, OH,
  • Managed the register and ensured outstanding customer service.
  • Acted as lead crew member standing in for management when needed, and providing team supervision and customer support.
  • Trained new crew members on proper processes, techniques and customer service.
  • Provided delivery services to customers.
  • Demonstrated proper food safety practices by accurately completing quality control checklist. Assisted management in preparation for onsite inspections.
  • Kept restaurant lobby, front counter, kitchen and restrooms neat and clean throughout shift.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Drove team success by completing assigned task quickly and accurately.
  • Packed all fast food products in approved containers, cups and bags.
Package Handler, 05/2018 to 08/2018
Amazon Workforce StaffingWoodbridge, NJ,
  • Physically loaded, unloaded, and/or sorted packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, and placing packages in a safe and efficient manner.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Culled knowledge of safety standards to ensure proper handling of hazardous packages.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Identified safety hazards and notified management to determine proper resolution of issues.
Crew Member, 02/2018 to 05/2018
GetgoLakewood, OH,
  • Worked the register and in the kitchen preparing food.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Drove team success by completing assigned task quickly and accurately.
Server/Dishwasher, 05/2017 to 08/2017
Brookdale Senior LivingMelbourne, FL,
  • Completed closing duties by emptying trash and polishing silverware.
  • Greeted customers, answered questions.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Processed customers' payments and provided receipts.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Education and Training
High School Diploma: , Expected in 05/2016
North Catholic High School - Cranberry Township, PA,
GPA:
Bachelor of Science: Leadership Studies, Expected in 05/2021
Slippery Rock University Of Pennsylvania - Slippery Rock, PA
GPA:
  • Minor in Cognitive Science
  • Dean's List Honoree Fall 2020
  • 3.667 (Major); 2.642 (Overall) GPA

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Resume Overview

School Attended

  • North Catholic High School
  • Slippery Rock University Of Pennsylvania

Job Titles Held:

  • Crew Member
  • Package Handler
  • Crew Member
  • Server/Dishwasher

Degrees

  • High School Diploma
  • Bachelor of Science

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