- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Self-motivated individual with extensive knowledge of leadership theories, concepts and practices. Adept at building strong relationships with co-workers and management. Demonstrated ability to provide outstanding customer service through both face-to-face interactions and by ensuring products and services meet expectations. Excellent interpersonal communication and conflict resolution skills.
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Web Browser Software
- Microsoft PowerPoint
- Leadership
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- Teambuilding
- Decision-making
- Problem resolution
- Collaboration
- Training & Development
- Relationship building
- Working collaboratively
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Crew Member, 10/2018 to Current
Getgo – Wadsworth, OH,
- Managed the register and ensured outstanding customer service.
- Acted as lead crew member standing in for management when needed, and providing team supervision and customer support.
- Trained new crew members on proper processes, techniques and customer service.
- Provided delivery services to customers.
- Demonstrated proper food safety practices by accurately completing quality control checklist. Assisted management in preparation for onsite inspections.
- Kept restaurant lobby, front counter, kitchen and restrooms neat and clean throughout shift.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Remained mindful of workplace safety according to predetermined specifications.
- Drove team success by completing assigned task quickly and accurately.
- Packed all fast food products in approved containers, cups and bags.
Package Handler, 05/2018 to 08/2018
Amazon Workforce Staffing – Woodbridge, NJ,
- Physically loaded, unloaded, and/or sorted packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, and placing packages in a safe and efficient manner.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Culled knowledge of safety standards to ensure proper handling of hazardous packages.
- Resolved conveyor system issues by clearing jams and blockages.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Identified safety hazards and notified management to determine proper resolution of issues.
Crew Member, 02/2018 to 05/2018
Getgo – Lakewood, OH,
- Worked the register and in the kitchen preparing food.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Remained mindful of workplace safety according to predetermined specifications.
- Upheld high standards of productivity and quality in all areas of operations.
- Drove team success by completing assigned task quickly and accurately.
Server/Dishwasher, 05/2017 to 08/2017
Brookdale Senior Living – Melbourne, FL,
- Completed closing duties by emptying trash and polishing silverware.
- Greeted customers, answered questions.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Processed customers' payments and provided receipts.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
High School Diploma: , Expected in 05/2016
North Catholic High School - Cranberry Township, PA,
GPA:
Bachelor of Science: Leadership Studies, Expected in 05/2021
Slippery Rock University Of Pennsylvania - Slippery Rock, PA
GPA:
- Minor in Cognitive Science
- Dean's List Honoree Fall 2020
- 3.667 (Major); 2.642 (Overall) GPA
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