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Crew Member Resume Example

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CREW MEMBER
Professional Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills
  • Stocking and Replenishing
  • Teamwork and Collaboration
  • Multitasking and Organization
  • Customer Service
  • Time Management and Prioritization
  • Attention to Detail
  • Payment Processing
  • Team Player
Work History
05/2021 to Current
Crew MemberCompany Name – City, State
    • Worked well with teammates and accepted coaching from management team.
    • Maintained energy and enthusiasm in fast-paced environment.
    • Worked flexible hours; night, weekend, and holiday shifts.
    • Kept food preparation area, equipment and utensils clean and sanitary.
    • Collaborated with team members to complete orders.
    • Assisted other team members to achieve goals.
    • Supported great dining and meal experiences for guests.
    • Prepared products following restaurant, health, and safety standards and procedures.
    • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
    • Prepared recipe ingredients by washing, peeling, cutting and measuring.
    • Maintained clean, sanitized and well-organized food preparation zones.
    • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
    • Performed shift change tasks each day to keep store efficient and neat.
08/2020 to 05/2021
WaitressCompany Name – City, State
    • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
    • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
    • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
    • Used cash registers and credit card machines to cash out customers, handling average sale of $20.00+ per table.
    • Displayed enthusiasm and service to customers, successfully increasing referrals and walk-in business.
    • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
    • Prepared beverages and filled food orders for customers.
    • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
    • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
    • Folded napkins and prepared silverware sets to provide adequate supply for host station.
    • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
    • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
    • Bussed and reset 25 tables per shift, working efficiently to keep dining room and work areas clean.
12/2018 to 12/2019
CashierCompany Name – City, State
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
09/2017 to 03/2018
CASHIERCompany Name – City, State
    • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
    • Assisted customers with special services, account updates and promotional options.
    • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
    • Reviewed weekly sales circulars and monitored price changes.
    • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
    • Assisted customers by answering questions and fulfilling requests.
Education
09/2020
CERTIFICATE oF COMPLETION: Flight Attendant
THE AIRLINE ACADEMY - City

Certificate of Completion

Studied Airline Terminology, Customer Service, Airline Passenger Safety, City Codes, Demonstration training, in-house flight attendant training at Jet-Blue University including door slide deployment, fire fighting, cabin service and ditching (wet and dry).

06/2019
High School Diploma
UWHARRIE CHARTER ACADEMY HIGH SCHOOL - City
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Resume Overview

School Attended

  • THE AIRLINE ACADEMY
  • UWHARRIE CHARTER ACADEMY HIGH SCHOOL

Job Titles Held:

  • Crew Member
  • Waitress
  • Cashier
  • CASHIER

Degrees

  • CERTIFICATE oF COMPLETION : Flight Attendant
    High School Diploma

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