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Crew Member Resume Example

Resume Score: 80%

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Alejandra
Estevez
Professional Summary

Effective Crew Member focused on delivering exceptional cleaning and maintenance services to all customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating POS equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Skills
  • Guest Services
  • Inventory Restocking
  • Point of Sale Knowledge
  • Food Preparation and Safety
  • Ordering Procedures
  • Interactive Communication Skills
  • Table Setting Knowledge
  • Menu Memorization
  • Hospitality service expertise
  • Product promotion
  • Customer engagement
  • Beverage preparation
  • Food running
  • Verbal and written communication
  • Performance improvement
  • Sales expertise
  • Cash Handling
  • Stocking and replenishing
  • Point-of-sale transactions
  • Food Preparation
  • Teamwork
  • Cleaning
  • Meal Preparation
  • Cash Register Operation
  • Meal Serving
  • Equipment Cleaning
  • Issuing Receipts
  • Payment Collection
  • Equipment monitoring
  • Equipment operation
  • Food preparation and safety
  • Ordering procedures
  • Point of sale knowledge
  • Interactive communication skills
Education
D79CityGED

Still attending.

Work History
Company Name- Crew Member
City, State09/2019 - 08/2020
  • Collaborated with team members to complete orders.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Adhered to company safety standards, including sanitary and machinery cleaning procedures.
  • Supported great dining and meal experiences for guests.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Cooked batches of food according to standard recipes.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Elevated customer loyalty by using strong [Skill] and [Skill] abilities to resolve customer problems.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Company Name- Cashier
City, State03/2020 - 07/2020
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for over purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Reviewed weekly sales circulars and monitored price changes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Counted cash in register drawer at beginning and end of shift.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
  • Assisted customers by answering questions and fulfilling requests.
Company Name- Crew Member
City, State01/2018 - 03/2020
  • Collaborated with team members to complete orders.
  • Supported great dining and meal experiences for guests.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Counted cash in register drawer at beginning and end of shift.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Served needs of more than 20 customers in busy fast pased environment.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
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Resume Overview

School Attended

  • D79

Job Titles Held:

  • Crew Member
  • Cashier

Degrees

  • GED

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