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Crew Member Resume Example

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CREW MEMBER
Professional Summary

Energetic Crew Member offering outstanding skills in customer service and kitchen tasks. Well-trained in operating a multitude of equipment to prepare food and complete sales. Enthusiastic customer-focused food service worker devoted to meeting team and customer needs through hard work, attention to detail and excellent organizational skills. Motivated and quick to excel in and learn efficient methods of completing any task.

Skills
  • Inventory Restocking
  • Food Preparation and Safety
  • Menu Memorization
  • Cash Handling
  • Customer engagement
  • Point-of-sale transactions
  • Verbal and written communication
  • Performance improvement
  • Guest Services
  • Point of Sale Knowledge
  • Interactive Communication Skills
  • Food running
  • Product promotion
  • Telephone etiquette
  • Stocking and replenishing
  • Beverage preparation
  • Sales expertise
Work History
Crew Member | 05/2019 to Current
Tropical Smoothie Cafe - Springfield , MO
  • Collaborated with team members to complete orders.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Operated as full-service food provider in the establishment by taking orders, preparing meals and collecting payments.
  • Cooked batches of food according to standard recipes.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
Back of House Cook | 09/2018 to 05/2019
T.G.I. Friday's - Springfield , MO
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared average of 1000 orders each shift.
  • Transitioned between breakfast and dinner service by stocking and changing out items.
  • Produced over 1000fresh dishes per day and maintained satisfactory customer satisfaction scores.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Handled portion control activities according to specified instructions provided by chef.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Customer Service Representative | 03/2018 to 09/2018
Communications Solutions LLC - Springfield , MO
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Boosted sales revenue by skillfully promoting diverse internet speed and television package options.
  • Recommended internet and television packages to customers, thoroughly explaining details.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Educated customers on promotions to enhance sales.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
Crew Member | 08/2017 to 03/2018
McDonald's - Springfield , MO
  • Collaborated with team members to complete orders.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Cooked batches of food according to standard recipes.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Maintained excellent attendance record, consistently arriving to work on time.
Education
Nixa High School - Nixa, MO | HS DiplomaGeneral Studies, 04/2014
Midwest Technical Institute - Springfield, MO | Certificate of CompletionHVAC/Major Appliance Repair And Installation, Expected in 04/2021
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Resume Overview

Companies Worked For:

  • Tropical Smoothie Cafe
  • T.G.I. Friday's
  • Communications Solutions LLC
  • McDonald's

School Attended

  • Nixa High School
  • Midwest Technical Institute

Job Titles Held:

  • Crew Member
  • Back of House Cook
  • Customer Service Representative

Degrees

  • Nixa High School - Nixa , MO | HS Diploma
    Midwest Technical Institute - Springfield, MO | Certificate of Completion

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