|Quick Books, Microsoft office (excel, Power Point, Word, Outlook) RQ4, Cost Guard, and I-net Microsoft Office, ArcInfo, Movie Maker, Terramodel, ESRI, ERDAS, GPS, GIS and ArcGlobe|
Accountable for [business area] including overall customer satisfaction.
Generated new business through [action].
Managed team of [number] of professionals.
Strengthened company's business by leading implementation of [project].
Developed and directed strategy for launch of new product that became #1 in the market place 11 months after launch.
Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines.
Restructured and analyzed [Software program] to improve budget reporting.
Thoroughly reviewed financial statements and tax audits to correct any discrepancies.
Revised and streamlined inefficient work procedures with automation software.
Analyzed costs and revenues to project future trends.
Supplied detailed tax documentation needed to submit accurate corporate returns.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution.
Developed metrics used to determine inefficiencies and areas for improvement.
Tracked, analyzed and interpreted trends in [Data type] data.
Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.
Conducted activity-based analysis of business processes and made recommendations based on the findings.
Explained human resources policies and procedures to all employees.
Answered employee questions during the entrance and exit interview processes.
Selected and interviewed candidates for all available positions.
Created job descriptions to attract a targeted talent pool within the market wage range.
Assessed employee performance and issued disciplinary notices.
Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
Helped training and development staff with all aspects of training coordination.
Completed payroll processing from start to finish for more than [Number] employees.
Designed new employee packages and sent them via mail and e-mail.
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
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