CREDIT OFFICE Resume Example Chesterfield County, Va

CREDIT OFFICE

Skills

Microsoft ( excel , word , power Point ) , Communication , Strategic HR , OD, Leadership , Management , interpersonal , consulting ..
Banking
Interpersonal
Consulting
Hiring
Human Resource
Leadership
Excel
Office
Power Point
Word
Performance management
Quality
Sales
Strategic
Safety knowledge
Compensation and benefits
Workforce improvements
Company organization
Succession planning
Labor negotiations

Personnel recruitment
Organizational development
Equal opportunities facilitation
Compensation structuring
Recruitment
Payroll coordination
Multitasking abilities
Microsoft Office proficiency
Problem resolution
Strong communication skills
Recruitment strategies
Resource planning
Conflict resolution
File and records management
Training programs
Talent management
Employee relations
Environmental assessment
Writing reports
Publishing journal articles

Professional Summary

An experienced and knowledgeable Organizational Development and HR professional with a demonstrated record of accomplishment across 12 years
Focused on enhancing business efficiency and team productivity by sourcing high-quality candidates and minimizing turnover
Proficient in supporting training, performance- optimization and motivational strategies with focus on
OD and HR . I am an experienced professional that have role of facilitating Organizational improvement , including organization structures and diagnosing organization problem areas, consulting on OD strategies , and conducting team building sessions. I have the knowledge to work with industry organization to help them run efficiently and effectively.

Multi-talented HR consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Work History

CREDIT OFFICE, 01/2001 to 01/2004
Chesterfield County, Va - Chesterfield , VA

Prepared loan applications.
Evaluated clients' financial information.
Calculated risk ratios.
Organized and finalized loan applications for underwriter review.
Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
Devised collection recovery strategies to resolve customer issues and delinquent cases.
Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Obtained and interpreted financial statements to assist in credit limit reviews.
Checked appraisals, title information and insurance documents for each property.
Collaborated with management to evaluate credit strategies and develop improvements.
Oversaw all reporting, documentation and recordkeeping requirements for department.
Referred delinquent accounts to collections department or outside resources.
Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
Reported key performance indicators to department heads for management of positive cash flow and to adjust credit risk policies and procedures.

HR AREA MANAGER, 01/2004 to 01/2011
FUTURE COMPANY - City , STATE

Defined sales targets, set financial goals, and collaborated with senior department and location managers.
Responsible for budgets, quality, P&L statements, hiring and training.
Required knowledge of office software packages and spreadsheet software along with an excellent understanding of business finance principles.
Build the company structure.
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Created positioning and key messages to differentiate business solutions and products in market.
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
Evaluated quality problems and performed [Action] to identify and resolve issues.
Researched competitive solutions and maintained competitive market comparisons and evaluations.
Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components.
Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Provided observations, took measurements and performed tests at various stages according to quality control plan.
Offered pricing and feature recommendations to management and cross-functional teams.
Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
Managed and archived quality documentation and participated in internal and external quality audits.
Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record.

Human Resources Specialist, 01/2012 to 11/2019
KCTG TRANSPORTATION GROUP - City , STATE

Was responsible for Human Resources initiatives that helped retain, train, and develop KCTG employees with the objective to perform maximum ability and achieve goals.
Provided advice to employees in the resolution performance management issues, development plans, and employee engagement initiatives.
Change the company structure.
Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.
Improved operations and boosted profits by streamlining procedures, controlling waste and bringing in new clients.
Reviewed plans from architects and consulted with clients to gain deeper understanding of project plans, constraints and objectives.
Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.
Reduced process downtime by restructuring ongoing projects, ensuring quality and compliance.
Collaborated closely with clients to better understand entire project scope.
Performed work according to project schedules and high quality standards.

Education

Master of Science : Organizational Development Psychology , 2019Avila University - City, State

Concentration : Strategic Human Resource
Coursework in Human Resource , Behavior and Interpersonal and Communication
Professional development completed in Human Resource
Majored in Organization Development

Bachelor of Science : Commerce And Banking Science , 1999Almansour University Collage - City

Resume Overview

School Attended

Avila University
Almansour University Collage

Job Titles Held:

CREDIT OFFICE
HR AREA MANAGER
Human Resources Specialist

Degrees

Master of Science : Organizational Development Psychology , 2019
Bachelor of Science : Commerce And Banking Science , 1999

CREDIT OFFICE Resume Example

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