credit manager resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, San Francisco, CA94105
:
Professional Summary
Patient Credit Manager possessing vast understanding of credit
reporting agencies and in-depth knowledge of job-related software,
including Karmak Fusion and BillTrust. Bringing 10-year background
managing credit files, analyzing credit applications and monitoring
credit reviews. Comfortable working in team-setting and using logical
approaches to find best solutions to complex problems.
Skills
Service-Oriented
Customer Service
Sales Support
Business Relationship Management
Team Building Leadership
Strategy Development
Staff Recruitment and Hiring
Risk Assessment
Proactive and Focused
Monitoring customer account details for non-payments, delayed
Payments and other irregularities.
Investigate and resolve deductions.
Assessed credit risk and analyzed financial statements.
Reviewed customer files on regular basis to make sure receivables
Were in sound condition.
Analyzed customer data such as financial statements to determine
Level of risk involved for extending credit.
Customer Service, 01/2008 to 01/2012
Kroll On Track - Eden Prairie, MN
Respond to customer phone and email inquiries.
Route customers to correct group of the six revenue streams
Available.
Special projects as needed., such as cold calling companies.
Answer between 50 ā 70 inbound calls per day.
Customer Service, 01/2007 to 01/2008
Thermo King Corporation - Minneapolis, MN
Respond to customer phone, email and fax inquiries.
Research and resolve customer billing discrepancies.
Process and perform weekly customer invoice reviews.
Complete monthly reports.
Test for new ERP implementation.
Weekly customer invoicing.
Owner/General Manager, 01/2004 to 01/2007
Deloias Inc. dba Frankie's Pizza Pasta & Ribs - Chanhassen, MN
Employee Scheduling ā Schedule cooks, counter staff, servers and
Drivers on a 7 day a week basis.
Generate new business ā Generate marketing to establish new
Customers.
Maintain established customers ā process orders, research concerns,
Advice on status of current orders, periodic review of pricing.
Maintenance ā Schedule work for part(s) repair and maintenance.
Sales / Customer Service, 01/1997 to 01/2004
Packnet Limited - Minneapolis, MN
Obtain new customers ā Utilize prospect list to make contact with
Companies, work to establish initial meeting, goal is to establish
Prospect as a customer.
Maintain established customers ā process orders, research concerns,
Advise on status of current orders, periodic review of pricing.
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