Multi-talented proficient in applying credit policies to meet standards. Familiar with regulatory requirements and best practices. Eager to take on new professional challenge in credit management.
Well-grounded with experience successfully optimizing control systems and building solid teams to meet business needs and achieve demanding financial targets. Precise reporting and accurate records management. Stellar interpersonal and operations oversight skills.
Skills
Staff management
Systems and software programs
Business initiatives proficiency
Customer experiences
Operations
Staff scheduling
Inventory management
Background in sales
Business development and planning
Customer service
Database management
Education and Training
Desert Rose Academy Las Vegas NV, Expected in – –High School Diploma: - GPA:
Certifications
Licensed forklift
Experience
Advance Auto Parts - Credit Manager Harrisburg, PA, 07/2021 - Current
Oversaw reporting, documentation and recordkeeping requirements for department.
Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
Devised collection recovery strategies to resolve customer issues and delinquent cases.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Timken - Warehouse Associate Wadsworth, OH, 01/2013 - Current
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Tracked production and quality control systems to proactively identify deficiencies.
Supervised warehouse operations by managing employees during shifts.
Unloaded and stacked materials by raising and lowering lifting devices.
Unloaded trucks and rail cars and moved materials to staging area.
Removed orders from storage, wrapped and staged for shipments.
Hcl Technologies Ltd. - Contractor Apache County, AZ, 01/2019 - 06/2021
Assessed all vehicles in fleet every Timeframe, identifying those requiring immediate repair work and minor maintenance.
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Operated with safety and skill to avoid accidents and delays.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Maintained daily, legible DOT log book and submitted corresponding documents.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Contacted customers to report delayed delivery times, effectively reducing calls to support lines by Number%.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Comcast - Assistant Store Manager Hamburg, NY, 01/2018 - 12/2018
* Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing any customer issues * Monitor and assist in the training of Sales Associates (Pawnbrokers) and Cash Advance Associates so their development meets prescribed Cash America standards * Recruit top talent and source candidates through company-prescribed channels * Administer processes and procedures within the store, which include inventory, managing loans, merchandising, store presentation, store systems, and corporate reporting * Evaluate store financial statements and drive profitability through communication and goal setting * Ensure that operating standards meet or exceed Cash America standards * Monitor loan qualification and buy processes to ensure value and integrity of all loans issued * Complete assigned tasks and training for self-development * Communicate clearly and precisely to employees to ensure that all employees understand store mission and profit objectives * Remain up-to-date on product knowledge * Partner with Human Resources to administer progressive discipline within company-prescribed guidelines
Garney Construction - Superintendent - Pipe Operations City, STATE, 01/2017 - 12/2017
Drive job site safety and establish site safety expectations
Create 6-week look-ahead schedules and monitor overall project schedule
Coordinate with project management
Review job cost and manage labor quantities
Complete daily and periodic report updates
Oversee quality control
Manage subcontractors
Entered details such as payments, account information and call logs into microsoft system.
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