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Credit Counselor Assistant Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Credit check knowledge
  • Accreditation planning
  • Low Income Housing Tax Credits
  • Credit balancing
  • Credit and cash payments
  • Checking credit lines
  • Credit score expertise
  • Handling credit transactions
  • Credit card fraud
  • Cash and credit card transactions
  • Credit processing
  • Credit and collections
  • Credit checks
  • Credit collections
  • Credit card payments
  • Outstanding customer service
  • Beer, wine and soju cocktails
  • Alcohol ordering
  • Health codes compliance
  • Safe serving knowledge
  • Suggestive selling
  • Extensive spirits knowledge
  • Proficient in mixology
  • Maintaining glassware stock
  • Anticipating guest needs
  • Cash and credit transactions
  • Basic accounting
  • Food preparation
  • Cash register operation
  • Wine and liquor expertise
  • Courteous
  • Excellent judgment
  • Extensive beer knowledge
  • Employee training
  • Extensive wine knowledge
  • Service-oriented mindset
  • Marketing and sales experience
  • Maintaining a clean bar
  • Food service
  • Elegant garnish station setup
  • Outgoing personality
  • Organizational ability
  • Cocktail list development
  • Balancing the cash register
  • Team building
Experience
08/2016 to 05/2020 Credit Counselor Assistant Local Public Eatery | Seattle, WA,

Assist clients with credit repair and explore options they may have to repair clients credit also give them advice on what to do. Keep client records on payment recived and payments needed. Answer phones clean office order office supplies open and close office

04/2014 to 02/2020 Bartender Local Public Eatery | Seattle, WA,
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
01/2013 to 03/2014 Bartender Money Plays | City, STATE,
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
Education and Training
Expected in 05/2008 High School Diploma | S.E.A, Cedar City, UT, GPA:

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Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
  • S.E.A
Job Titles Held:
  • Credit Counselor Assistant
  • Bartender
  • Bartender
Degrees
  • High School Diploma