Precise, detail-oriented Management Accountant with sound judgment and decision-making skills. Experienced in A/P processes and managing vendor relations and Quality-focused accounting professional with over 8 years processing invoices, managing vendors and auditing expense reports and Budget analysis as well as inventory control.
•Ensuring that Cash, cheques are deposited in correct accounts the same day that it's collected from customers and the records of all transactions are kept and filed properly.
•Contributing to the reduction in the Loan Impairment by maximizing Credit controls and collections on delinquent accounts in my portfolio to the year end.
•Ensuring MIS Reports are regularly done and sent to the required personnel as and when needed and update the customers' accounts on both Robocoll and the Manual MIS systems on a daily basis.
•Making sure that a Customer Complaint register is in place and satisfactorily resolve all reported complaints from my assigned companies within 3 days.
•Reviewing and proposing loan repayment proposals and receivables ageing reports are done.
•Monthly submission of challenges, recommended solutions, strategies and action plans.
•Achieving 100% coverage of all accounts in vintages assigned to my branch on a monthly basis.
•Ability to identify and recommend issues pertaining to markets and credit level follow-ups.
•Ability to manage repayment of Non scheme and carry out company level follow-ups on delays or salary diversions for non scheme customers and management of customer transfer/special unsecured loan exposures to all market, credit and operational risks and to manage delinquency, Net flow rates and bad debts.
•Preparing accurate and timely financial management reports and financial information.
•Analyze company expenses ensuring they are reporting in correct business lines and alert adverse variations to responsible cost center managers.
•Ensuring that bank reconciliations are prepared and submitted within the stipulated time.
•Reconciling computer cash book and selected general ledgers to bank statement weekly and monthly.
•Ensuring compliance with accounting standards and principles and review of financial policies.
•Implement and develop methods and tools for cost control, volumes margins and investment monitoring.
•Managing inventory movement on a monthly and quarterly basis for Zambia.
•Preparation of monthly financial statements, accruals, prepayments and income reconciliations.
•Creation, maintenance and reconciliation of the Non-current asset registers for the company including the calculation of income statement regarding the disposal of any assets and the transfer between sites
•Process VAT returns within the company including the calculation of the incentive payments and proposed salary increases
•Closing off year-end accounts to facilitate completion of income statement, statement of cash flow, statement of changes of equity, statement of financial position and non-current assets schedules.
•Ensuring integrity of the ledger and review the matching, ageing of balance sheet accounts providing early warning of potential developments.
•Receive and review payment requests to ensure that accounts payable guidelines are adhered to for invoice processing before submission to the Company accountant for approval.
•Client acquisition & Value Management through soliciting new customers.
•Held company's presentations of various products to different sectors in the country and soliciting both general and life insurance business.
•Handling claim settlements for the customers everywhere we went and prepare monthly detailed quarterly forecasts and variance analysis for the team.
•Recruiting, training and supervising a team of six new staff members and provided advice while responded appropriately to less complex queries.
•Continuous engagement & building emotional connection with customers through cultivating a customer pipeline.
•Consultative selling of multiple standard products to customers based on the identified needs and successful and consistent conversion of new sales leads to actual sales.
•Active member of a Cost Benefit Analysis (CBA) focus group aimed to maximise the benefit of a limited marketing budget.
Major Training/Development Programme Attended:
- Financial Modeling 1 & 2 in excel Celsoft Corporation
-Selling Skills Course, Credit Practices, Credit Reference Bureau (CRB), Fundamentals of Collections (FOC), Basel II School of Excellence, eBBS, Robo collect and MARCIS systems.
To complete CIMA and pursue an MBA in Finance in the next 3 to 5 years as well as to head the Business Unit and manage the same unit to the best of my ability and knowledge.
Microsoft Office (Excel, Word, Publisher, Power-point and Outlook), PeopleSoft, Pastel Accounting version 9.0
Patrick Chanda Lungu Ngoza Robert Sibayumba
Business Controller Collections Manager Regional Sales Mgr
Atlas Copco Zambia Ltd Standard Chartered Bank Z.S.I.C Ltd
Plot No. 210 Kabundi Rd North-end Building Kasama/Ndola
Tel: 0212311281 Tel: +260 211227339 +260 214222002
Town Centre Lusaka, Zambia
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