Strong communication skills along with the ability to efficiently listen, and retain multiple orders at once.
Reliable and always willing to go above and beyond to provide excellent service Consistently ringing high numbersExperience in fine dining, members only club, high-volume venues, and craft cocktail bar.
Problem solve and negotiate customer a diversity of customer issues.
Greet newly seated guests within a timely and friendly manner.
Consistently keep bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.
Provides fast, friendly, professional service to all guests and servers.
Maintain a positive working relationship with fellow staff and management.
Effectively handled customer complaints and special requests.
Operated credit card machines and P.O.S. systems quickly and correctly.
Accurately balanced register at the end of every shift.
* Past Service Industry Experience *
Seafood Hut (Denham Springs): May 2007 – May 2008 (Hostess & bartender)
Craft cocktail bartender05/2016 to 11/201630/90New Orleans, La
Craft cocktail bartending in a high-volume two-story venue with live music along with a DJ on Frenchmen St.
Ability to memorize and craft all cocktails on menu upon order (up to 14 cocktails each season).
Ability to offer and describe cocktails off hand for an unsure guest to find the perfect fit.
Consistently high in sales.
Rang $5,000 in sales Halloween night.
Always up-selling premium liquors, craft beers, and food options.
Hotel, Restaurant, & Tourism managementDelgado Community CollegeLake View, Louisiana, U.S.A.Transferring to the University of New Orleans to earn my degree in Hotel, Restaurant, & Tourism management with a minor in Convention coordinating, and event planning.
Hotel, Restaurant, Tourism ManagementRiver Parishes Community CollegeGonzales, Louisiana, U.S.A
Hotel, Restaurant, Tourism ManagementBaton Rouge Community CollegeBaton Rouge, Louisiana, U.S.A.