countertop sale specialist resume example with 12+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
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Summary
Drive consistent customer and revenue growth with strong networking and prospecting skills. Proven ability to convert leads into customers, keep accounts serviced and maintain competitive sales numbers. Excellent relationship-building, communication and multitasking abilities. Hardworking [Type of sales] Sales Specialist knowledgeable about managing inventory, completing documentation and serving customers. Adept at picking up new offerings quickly to maximize sales chances. Prepared to leverage [Number] years' experience to pursue dynamic new role at [Company Name]. Background includes demonstrated products, finalizing sales and managing [Type] and [Type] client accounts. Forward-thinking sales leader proficient in successful techniques for obtaining and retaining customers. Eager to innovate new sales channels and lead generation techniques.
Skills
Relationship selling
Call center experience
[Industry] product expertise
Prospecting skills
Inventory coordination
On-site product demonstrations
Product and service knowledge
Sales closing
B2B and B2C sales
Customer needs assessment
Customer retention abilities
Sales development
Negotiations
Key account generation
Inside and outside sales
Strategy development
Account management
Client account management
Market research and analysis
Experience
Countertop Sale Specialist, 02/2020 - Current Alorica – Chattanooga, TN,
Educated customers on product features and technical details to highlight benefits.
Employed mathematical skills to calculate purchase, negotiate price and draft contract.
Set up customer accounts in [Software] with complete information.
Cultivated and strengthened customer relationships to drive revenue growth.
Calculated total costs for service delivery including production, delivery and installation to provide customer with accurate quote.
Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
Met with customers to discuss needs and offered relevant options from company line.
Stayed up to date on all company products and services to support sales objectives.
Write, completed and filed documentation to finalize sales.
Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
Upsold products to policyholders and potential new clients.
Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Cultivated professional relations to establish long-term profitable partnerships.
Streamlined operational efficiencies by researching problems and delivering speedy issues resolution.
Car Sales Consultant, 11/2018 - 03/2019 Danbury Hyundai – City, STATE,
Worked with off-site locations to find desired items for customers.
Maintained current store, product and promotional knowledge to drive consistent sales.
Greeted customers at arrival to build positive relationships and discuss vehicles.
Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
Responded to inquiries from potential customers via email and telephone.
Oversaw customer test drives and demonstrated standard and optional features.
Provided information about sales processes, warranty requirements and service standards.
Filled out paperwork to register vehicles and complete sales.
Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Showcased vehicle features and took customers on test drives in local area.
Tracked updates to vehicles, changing markets and customer purchasing trends.
Restaurant Owner/Operator, 09/2008 - 09/2018 La Iguana Restaurant – City, STATE,
Assessed, optimized and elevated operations to target current and expected demands.
Maintained up-to-date knowledge of all statutory requirements and regulations.
Selected and developed [Number]-member staff to execute daily operations.
Managed food preparation, guest interaction, quality control, and customer relations.
Utilized [Skill] and [Skill] to find solutions to issues and promote diminish conflicts.
Developed business and marketing plans and prepared monthly financial reports.
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Provided organizational leadership and established business vision to achieve sales, profit and revenue goals for consignment fashion, perfume and accessories store.
Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
Owned and managed daily operations of [Type] business, including supervising employees and providing onsite training and continuing education to staff.
Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Mentored newly hired employees to take on responsibilities and tasks with understanding.
Education and Training
Associate of Science: International Business, Expected in 05/2007 - Westchester Community College - Valhalla, NY GPA: Status -
Bachelor of Science: Business Administration And Management, Expected in 12/2011 - SUNY College Of Agriculture & Technology At Morrisville - Morrisville, NY GPA: Status -
Certifications
Licensed AHIP -2019 and 2020
Licensed Producer for NY and CT 2019, 2020, and 2021
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Resume Overview
School Attended
Westchester Community College
SUNY College Of Agriculture & Technology At Morrisville