Counselor/Administrator Resume Example Glendale Dining Services

COUNSELOR/ADMINISTRATOR

Professional Overview

Highly Motivated mentor and counselor working with individuals suffering with addiction, mental health and social skills.

Core Qualifications

Addictions specialist
Superior communication skills
Solution-focused counseling

Exceptional problem solver
Schedule management
Microsoft Office

Accomplishments

http://www.missionmessiah.org http://www.wowfashionwarehouse.com
ADDITIONAL INFORMATION Two years experience as an intern for the Transitional Housing Program with Downtown Women's Center.
This includes doing client referrals and intakes at the Haven.

Education

BAAS : Substance Abuse Counseling Sociology and Criminal Justice, 2013Eastern New Mexico University - City, StateSubstance Abuse Counseling Sociology and Criminal Justice

AAS : Psychology, 2011Amarillo College - City, StatePsychology

Experience

Counselor/Administrator
January 2015 to CurrentGlendale Dining Services - Bedford , NH

Counsel with emphasis on prevention.
Work with women in an 18 month faith-based program to promote optimum mental and emotional health.
May help individuals deal with issues associated with addictions and substance abuse; abuse; family, parenting, and marital problems; stress management;and self-esteem.
plan, organize, and administer the activities of his/her department, office, or division efficiently.
To keep informed of new developments relating to functionof the program and to maintain a creative and experimental attitude toward change, in order to continuously improve the operation of my area of responsibility.
To recommend the organizational structure and staffing that complement his/her area of responsibility.
To interview and recommend to the president personnel for hire.
To establish and maintain an organizational climate that encourages the development, retention, and a high level of morale among personnel.

Server
March 2011 to April 2014Glendale Dining Services - Wolfeboro , NH

Take food orders and relay orders to kitchens or serving counters so they can be filled.
Stock service stations with items such as ice, napkins, and straws.
Monitor food preparation and serving techniques to ensure that proper procedures are followed Check identification of customers to verify age requirements for purchase of alcohol.
Balance cash receipts.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Take beverage orders from serving staff or directly from patrons.
Serve wine, and bottled or draft beer.
Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Server
July 2008 to January 2011Optivest Properties - Killeen , TX

Prepare food items such as sandwiches, salads, soups, and beverages.
Check identification of customers to verify age requirements for purchase of alcohol.
Balance cash receipts.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Serve snacks or food items to customers seated at the bar.

Manager
August 2006 to June 2008Berkshire Healthcare - New Bedford , MA

Managing and motivating a team to increase sales and ensure efficiency; Managing stock levels and making key decisions about stock control; Analyzing sales figures and forecasting future sales ; Analyzing and interpreting trends to facilitate planning; Using information technology to record sales figures, for data analysis and forward planning; Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development; Ensuring standards for quality, customer service and health and safety are met; resolving health and safety, legal and security issues; Responding to customer complaints and comments; Organizing special promotions, displays and events; Attending meetings; Updating colleagues on business performance, new initiatives and other pertinent issues; Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues; Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing; Initiating changes to improve the business.

Housekeeper/Janitor
September 2002 to July 2006Debbie's Clean Team - City , STATE

Sweep and mop floors.
Clean buildings by emptying trash, sweeping, and cleaning surfaces.
Clean and disinfect equipment Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
Steam-clean carpets.
Use cleaning solutions to remove stains and clean surfaces.
Mix various cleaning agents.
Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
Dust furniture and scrub surfaces clean.
Apply wax to coat floors and buff.
Apply sealant to floors.
Clean and service restrooms with mops and disinfectants.
Move heavy equipment and furniture.
Identify and report possible repairs.

Skills

Administration, Microsoft Office, Balance cash receipts, Excellent communication, customer service skills, data analysis, doors, forecasting, information technology, legal, Managing, market trends, meetings, office, windows, Organizing, organizational, performance reviews, personnel, quality, Quick learner, repairs, retail, safety, sales, self-starter, staffing, stock control, stress management, tables, transportation

Additional Information

Authorized to work in the US for any employer

Resume Overview

School Attended

Eastern New Mexico University
Amarillo College

Job Titles Held:

Counselor/Administrator
Server
Manager
Housekeeper/Janitor

Degrees

BAAS : Substance Abuse Counseling Sociology and Criminal Justice , 2013
AAS : Psychology , 2011

Counselor/Administrator Resume Example

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