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Responsible Residential Support professional committed to supporting residents in all facets of campus life, including emotional guidance and campus safety. Bringing 5 years of experience combined with strong desire to create lasting and positive student rapport. Diligent Resident Advisor proficient in campus procedures, safety standards and emergency response. Energetic, motivated and thorough with excellent conflict resolution and organizational skills. Analytical and attentive professional driven to help students thrive in academic and campus life. Versed in monitoring and fairly enforcing policies among residents. Adept at completing rounds and checking in frequently with residents, proactively resolving challenges.
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Central Texas College - Killeen, TX
- Strategized to improve residents care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Promoted positive relations between residents and staff.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Solved grievances and complaints by collaborating with residents.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Conducted daily welfare checks and coordinated with facility staff to meet all resident needs.
- Enforced policies and safety standards through building and room rounds.
- Supported personal needs of residents dealing with diverse conditions.
- Used Microsoft Word and other software tools to create documents and other communications.
- Actively listened to residents requests, confirming full understanding before addressing concerns.
- Identified issues, analyzed information and provided solutions to problems.
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Accompanied new patients to unit and recorded vital signs to establish baseline record upon facility arrival.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Charted on each patient daily.
- Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).
- Supported behavior improvement strategies by modeling appropriate choices and reinforcing good behaviors.
- Used verbal and physical de-escalation techniques in crisis situations.
- Updated electronic charts and paper records everyday.
- Worked alongside treatment team to train residents in basic living skills.
- Conducted daily groups to support teachers in developing positive behavioral tools and skills.
- Redirected residents using Positive Behavior Support (PBS).
- Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
- Oversaw day-to-day activities of residents
- Supported behavior improvement strategies by modeling appropriate choices and reinforcing good behaviors.
- Used verbal and physical de-escalation techniques in crisis situations.
- Updated electronic charts and paper records everyday
- Intervened in crisis situations to provide counseling and support.
- Assisted with personal care appointments such as haircuts and doctors' appointments.
- Maintained detailed, confidential client files.
- Provided insight and ideas to promote resident growth.
- Administered medications and helped clients set reminders to learn how to take important medications according to schedule.
- Promoted proper sanitation by training on important cleaning tasks in kitchens and bathrooms.
- Helped residents to identify challenges and set goals.
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve residents social integration.
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Resume Overview
School Attended
- Central Texas College
Job Titles Held:
- Cottage Supervisor
- Mental Health Worker
- Life Skills Aide
- Behavior Aide
Degrees
- Associate of Science
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