Enthusiastic Customer Service Representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Resolve customer complaints via phone, email, mail, or social media, and Greet customers warmly and ascertain problem or reason for calling. and training in Assist with placement of orders, refunds, or exchanges. Motivated to learn, grow and excel in the industry. Ambitious Customer Service Representative with more than 2 years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures. Customer Service Representative with over 2 years of successful experience in Cancel or upgrade accounts, Take payment information and other pertinent information such as addresses and phone numbers and Place or cancel orders. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 2 years of experience providing quality administrative support to clients in both Spanish and English.
