Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Seasoned Corrections Officer brings calm, confident presence to in-prison interactions. Safety-focused approach to managing inmate interactions and activity. Compassionate supervision over areas such as recreation, visiting, work and food consumption. Detail-oriented approach to handling adverse and stressful working conditions.

Skills
  • Ethical standards of conduct
  • Excellent problem solver
  • Occupational hazards and safety precautions
  • File and record maintenance
  • State and federal laws knowledge
  • Behavioral disorders familiarity
  • First aid and CPR certified
  • Restraint techniques
  • Crisis Prevention Intervention (CPI)
  • Inmate rights
  • Armory and key control
  • Trained in defensive tactics
  • Non-violent intervention
  • Strategic planning and organization
  • Crisis management
  • Observation
  • Evidence preservation
Experience
12/2017 to Current Corrections Officer State Of Massachusetts | North Billerica, MA,
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
  • Maintained appropriate control, security and well-being over those detained.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Facilitated reductions in inmate disturbances and incidents by 75% to increase facility safety.
  • Maintained correct physical head count at all times.
  • Complied with Standard Emergency Health Response Plan, including having written plan in place.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Assisted in restraining violent and unruly inmates.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Conducted internal security checks to ascertain inmate safety.
  • Maintained records and logs of man hours, materials and equipment used.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Maintained daily logs of shift activity.
  • Implemented defensive tactics and physical restraints to maintain safety and security of jail facility.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
  • Conducted cell and illegal substance checks.
  • Maintained clear and open communications with all facility areas to support safe operations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
  • Attended regular trainings and maintained appropriate certifications.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
05/2015 to 12/2017 Radio Operator Delta Air Lines, Inc. | Saint Louis, MO,
  • Established and maintained clear and secure contact with field personnel and specific locations.
  • Monitored security cameras and fire, building and alarm systems.
  • Immediately reported safety hazards for remediation response.
  • Investigated alarms and disturbances to maintain safety.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Documented all security-related situations and submitted in-depth reports to superiors.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Monitored premises and recorded all activity in daily officer report.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Guarded restricted areas to prevent unauthorized entry.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
02/2009 to 05/2015 Lead Security Guard Indian Health Service | Kotzebue, AK,
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Monitored security cameras and fire, building and alarm systems.
  • Immediately reported safety hazards for remediation response.
  • Investigated alarms and disturbances to maintain safety.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Documented all security-related situations and submitted in-depth reports to superiors.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Monitored premises and recorded all activity in daily officer report.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Guarded restricted areas to prevent unauthorized entry.
05/2006 to 04/2008 Package Handler Amazon Workforce Staffing | Short Hills, NJ,
  • Assisted in loading delivery trucks with prepared packages.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Braced, padded and supported shipments to prevent shifting and damage.
  • Protected company inventory by maintaining and organizing storage areas.
  • Loaded completed orders on pallets according to delivery numbers.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Palletized boxes to streamline movement and shipment.
  • Coordinated shipments of local, regional, national and global nature.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
Education and Training
Expected in 12/2014 B.S. Degree | Criminal Justice and Psychology, Criminal Justice Weber State University, Ogden, UT, GPA:
Expected in 2010 Associates Degree | Criminal Justice Salt Lake Community College, Salt Lake City, UT, GPA:
Accomplishments
  • Academic Award for Highest Testing Average - Salt Lake County Sheriff's Department
  • Best Shot Award - Salt Lake Community College - POST Certification Program
  • Team Siltation Award
Certifications
  • SFO Certified - Salt Lake County Sheriff's Department
  • Post Certification Program - Salt Lake Community College

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Resume Overview

School Attended

  • Weber State University
  • Salt Lake Community College

Job Titles Held:

  • Corrections Officer
  • Radio Operator
  • Lead Security Guard
  • Package Handler

Degrees

  • B.S. Degree
  • Associates Degree

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