Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Firm Corrections Deputy with excellent skills in enforcing rules, regulations, and policies in a correctional institution setting. Adept at supervising inmates, operating automobiles for perimeter security, conducting inmate counts, preventing escapes and using physical force when necessary. Talented at maintaining daily logs of inmate activities.

  • Honor and veracity
  • Defensive tactics experience
  • Ability to speak authoritatively
  • Leadership capability
  • Fit and healthy
  • Visitation guidelines understanding
  • File and record maintenance
  • Evidence preservation
  • Inmate rights
  • Observation
  • Crisis Prevention Intervention (CPI)
  • Booking procedures
  • Occupational hazards and safety precautions
  • Restraint techniques
  • Excellent problem solver
  • Courtroom practices familiarity
  • Non-violent intervention
  • SClaireand federal laws knowledge
  • Trained in defensive tactics
  • Crisis management
  • First aid and CPR certified
  • Behavioral disorders familiarity
08/2016 to 04/2020 Corrections Deputy Grays Harbor County Sheriff | Aberdeen, WA,
  • Performed checks for contraband and screened visitors and incoming mail.
  • Periodically inspected facilities for unsanitary conditions and signs of security breaches.
  • Maintained daily logs of shift activity.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Apprehended escapees safely while following proper techniques.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Maintained correct physical head count at all times.
  • Reviewed housing assignments and reassigned inmates when needed.
  • Assigned inmates to open and appropriate housing units.
  • Verified warrants, conducted searches and fingerprinted inmates.
  • Inspected cells and conducted random searches of common areas.
  • Supervised activities of adolescents in residential setting.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Attended regular trainings and maintained appropriate certifications.
  • Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
  • Signed in all visitors and completed appropriate visitation log forms.
  • Maintained records and logs of man hours, materials and equipment used.
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Supervised inmates during day-to-day activities.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Assisted in restraining violent and unruly inmates.
03/2015 to 07/2016 Teller Supervisor Glacier Bancorp | Durango, CO,
  • Verified amounts and integrity of every check or funds transfer.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Supplied tellers with coin and currency.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by 100%.
  • Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
02/2013 to 03/2016 Restaurant Manager Miller's Ale House | Allentown, PA,
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Increased weekly revenue by 75 percent.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Developed and maintained exceptional customer service standards.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
01/2011 to 04/2013 Shift Supervisor Caci International Inc. | Manassas, VA,
  • Collaborated with team members to improve performance and implement training updates.
  • Assisted general manager during assigned periods and trained over 10 new team members.
  • Motivated team members to complete assigned tasks and perform at exceptional levels.
  • Performed store opening and closing procedures, including setting up registers and checking products.
  • Developed weekly schedules and job assignments based on individual employee strengths and expected demand levels.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with corprate guidelines to keep products within tight tolerances.
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Answered and resolved customer questions and concerns.
  • Assisted store management with meeting standards of service and quality in daily operations.
  • Sustained safety protocols to ensure proper, cost-effective and safe handling of equipment and materials.
  • Completed opening and closing duties to faciliClairebusiness operations.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Identified source of equipment malfunctions by using various troubleshooting methods.
Education and Training
Expected in 05/1998 High School Diploma | Sunset High School, Dallas, TX GPA:
Activities and Honors

I received a Combination Award for working hard and safe

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School Attended

  • Sunset High School

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