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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Resourceful Case Manager with extensive experience in the Mental Health field. Ability to monitor and track clients progress. Specific experience and knowledge in Juvenile Justice, Corrections and Behavioral Health.

Skills
  • Case management
  • Needs assessment
  • Progress evaluations
  • Treatment planning
  • Regulatory compliance
  • Documentation proficiency
  • Staff education and training
  • Data entry
  • Goal development
  • Building rapport
  • Crisis intervention
  • Community resources
  • Client advocacy
  • Goal-oriented
  • Team Player
  • CPR certified
  • Juvenile justice system expert
  • Case Management Basics training
  • Training coordination
Work History
Correctional Case Manager, 10/2018 - Current
State Of Idaho Mountain Home, ID,
  • Maintained organized offender records and documentation in compliance with department and legal standards.
  • Suggested special community service rehabilitation programs to help further support offenders.
  • Responded to calls in both routine and emergency situations.
  • Interpreted data from various assessment tools to determine appropriate level of supervision.
  • Built relationships with offenders, assessing living conditions and case background information.
  • Initiated crisis intervention by following official crisis communication plans and training.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
  • Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
  • Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
Intensive Supervision Officer, 11/2016 - 10/2018
State Of North Carolina Sparta, NC,
  • Assists in the development and implementation of the Intensive Supervision services to juveniles and their families to reduce recidivism.
  • Provides juveniles with positive skill development and services to repair the harm and empowerment for success.
  • Develops community partnerships and resources where gap exists.
  • Served as court liaison by attending court hearings and presenting reports and recommendations.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Transported and monitored offenders on probation and parole to ensure compliance with court protocols.
  • Suggested special community service rehabilitation programs to help further support offenders.
  • Initiated crisis intervention by following official crisis communication plans and training.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Judicial Services Coordinator, 02/2014 - 04/2015
Community Corrections City, STATE,
  • Serve as an intake coordinator in processing of all new probation cases; involves interviewing offenders and collecting personal and family social information necessary to complete risk and needs assessments and use in offender case management and supervision and collection of data for entry into computer systems.
  • Monitor for compliance sentenced offenders performing community service, including placement of both unsupervised and supervised offenders at an agency to perform work hours and may monitor a low-risk-low needs offender caseload.
Youth Counselor/Education Assistant, 01/2006 - 02/2014
New Hanover Juvenile Detention Center City, STATE,
  • Organize and maintain records for currently enrolled students.
  • Facilitates instruction in the absence of the classroom teacher according to lesson plan.
  • Detailed program operations and participant activities with comprehensive record keeping.
  • Supervise students during daily activities following division and facility policies to ensure safe and secure environment at all times.
  • Educated potential participants on available services and processes to engage in program.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Connected clients with community service and resource agencies.
  • Advised students on academic plan and course selection.
Education
Master's: Human Resources Development, Expected in
-
Webster University - Myrtle Beach, SC
GPA:
Bachelor's: Criminal Justice, Expected in
-
Shaw University - Raleigh, NC
GPA:
Certifications

Case Management (10+ years), Mental Health (10+ years), Mentoring (10+ years), Behavioral Health (10+ years), CPR/First Aid (10+ years), Adjunct Instructor (4 years), Crisis Intervention (10+ years), Criminal Justice (10+ years), Interviewing (9 years), Community Outreach (5 years), Basic Correctional Officer Training Hand Gun Certified, OPUS,LMS AOC/CJLeads,NC Join and NC Training Commission.

Willing to relocate to:
Additional Information

Conduct WRAT Testing ( WIDE RANGE ACHIEVEMENT TESTING)

Conduct RANA Assessment (RISK AND NEEDS ASSESSMENT)

Adjunct Specialized Instructor (CPR/FIRST AID AND RCDT RESTRAINTS AND CONTROL DEFENSIVE TECHNIQUES)

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Resume Overview

School Attended

  • Webster University
  • Shaw University

Job Titles Held:

  • Correctional Case Manager
  • Intensive Supervision Officer
  • Judicial Services Coordinator
  • Youth Counselor/Education Assistant

Degrees

  • Master's
  • Bachelor's

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