Maintain security, care, custody control, job training and work performance of sentenced and detainee inmates with the new york city correctional facilities. Supervise inmates meals, visits, recreational programs, inspect assigned areas, conduct searches, complete forms and reports, maintain logbooks, observe inmates and make recommendations concerning medical, psychiatric, responding to unusual incidents and disturbances, verify identification of inmates.Safely transported inmates to and from work sites.Attended regular trainings and maintained appropriate certifications.
Provide direct, front line customer service to nyc transit authority customers, includes offering solution to customers' questions, concerns, complaints, offer accurate helpful travel and transit system-related information. Sell and add value to fare cards, keep records, provide assistance to customers in the use of automated fare equipment, turnsiles and gates. Perform fingertip maintenance on station equipment to keep it clean and operational, monitor the proper operation of elevators and emergency response situations and usual or suspicious occurrences
Assist unit staff in the completion of the Medical Eligibility determination process; make copies of clients' documentation; obtain forms, make folders, check the computerized system for case clearances, track and control completion of cases on appropriate forms, prepare transmittal for submission cases to other MAP unit, prepare mailing of eligibility to clients, prepare statistical reports of pending and completed cases, sort and distribute mail, requisition supplies, maintain files.
C.A.P.S. - Clinical Alternative to Punitive Segregation
P.A.C.E. - Program to Accelerate Clinical Effectiveness
C.I.T. - Crisis Intervention Training
NYC Correction Guardian, Inc.
Executive Board Member
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