corporate specialist office manager resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Self-directed project coordinator with over fifteen years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget project completion. Organized and ambitious, with expertise in managing costs and budgets while establishing partnerships with clients for optimal results. Customer-oriented time manager and decisive leader.

  • Vendor and contract negotiations
  • Budgeting
  • Procurement
  • Project Management
  • Time Management
  • Client meetings
  • Oral And Written Communications
  • Strategic Planning
  • Ability To Work Independently
  • Detail-Oriented
  • Ability To Manage
  • Coordinating Travel
  • Outstanding Interpersonal Skills
  • Team Leadership
  • Communication
  • Meetings
  • Strong Organizational Skills
  • Report Generation
Work History
04/2015 to 12/2020
CORPORATE SPECIALIST / OFFICE MANAGER American Dining Creations Wentzville, MO,
  • Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.
  • Company blogger and ghostwriter for Wolters Kluwer's marketing department
  • Designing presentations, spreadsheets, and reports; setting up web-based presentations
  • Employee Engagement – Facilitate networking, exchange ideas, and suggested ways to enhance staff satisfaction and work effectiveness. Increased participation by 70%
  • Office Organization –Maintained office services by organizing office operations and procedures, controlling correspondence
  • Saved Facilities Department over $350K in three years
  • Skill Development – Developed exceptional people skills and strong understanding of multiple industry processes
  • Achieved financial objectives by analyzing variances and initiating corrective actions with executive leadership
  • Improved office operations by automating client correspondence, record tracking, and data communications.
  • Organized spaces, materials, and catering support for internal and client-focused meetings.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Improved customer satisfaction scores through the application of superior conflict resolution and problem-solving skills.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Coordinated 15-20 meetings per month by reserving conference rooms and sending electronic meeting invitations to participants.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using NetSuite software.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Developed and implemented office management procedures to increase training team productivity and accuracy.
  • Achieved specific team objectives and collection activities.
  • Collaborated with Engineering departments to achieve program advancement.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Kept high average of performance evaluations
  • Maintained CRM database with customer updates and report generation
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Wrote professional business correspondence to maintain strong line of communications
  • Handled scheduling and managed timely and effective allocation of resources and calendars
07/2019 to Current
MEETING & EVENT PLANNER (Volunteer/PT) Thrive Monarch Events, LLC City, STATE,
  • Coordinated 15-20 meetings per month by reserving conference rooms and sending electronic meeting invitations to participants
  • Assisted with Catering, Logistics, and Venue Management
  • Evaluated existing plans, processes, and events planning services to identify opportunities for improvement.
  • Supervised onsite team of caterers, audio-visual technicians, and facility management team.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, rehearsal, ceremonies, and receptions.
07/2007 to 04/2015
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Volunteered to help with special projects of varying degrees of complexity
  • Delivered broad-scale administrative projects and operational support to various businesses, including Bank of America, Northrop Grumman, and Lincoln Financial Group
  • Ensured timely communication with management providing detailed special reports and summaries
  • Authored internal/external communications, correspondences, and reports
  • Processed expense reports and managed calendars
  • Managed wide range of confidential information and documentation
  • Initially hired as receptionist promoted to Administrative Specialist
  • Compliance – Informed clients and staff of changes, government regulations, and protocols
  • Customer Service Excellence –Trained, mentored, and motivated staff members, setting pace of professionalism and high service expectations
  • Kept on task, ensuring positive customer experience
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency
  • Used MS Office to prepare various correspondence, reports, and other written material
  • Built and maintained excellent customer relationships through timely response to inquiries and going beyond to accommodate unusual requests
  • Supported company leaders by managing budgets, scheduling appointments, and organizing itineraries.
  • Developed and continuously improved digital filing and document management protocols
Expected in 05/2017 to to
Bachelor of Arts: Organizational Communication
Central Connecticut State University - New Britain, CT

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Resume Overview

School Attended

  • Central Connecticut State University

Job Titles Held:



  • Bachelor of Arts

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