Accomplished systems administrator with experience managing server infrastructures and virtual operations across multiple Windows platforms (2003, 2008, 2012 R2). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.
Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter, comfortable managing systems, projects and teams in a range of IT environments.
Network configuration and support Active Directory
PC Deployment using Imaging Strategies VMWare experience
DHCP Windows XP/Vista/7
Backups Windows Server 2003, 2008 R2, 2012 R2 Experience
Barracuda Web Filter Office 365
Microsoft Exchange Server
DAVIDSON HOTELS & RESORTSAtlanta, GaCorporate IT Systems Administrator
Develop and manage project budgets accurately, and ensure purchase orders and invoices are processed in a timely fashion and in accordance with company standards.
Manage and support computer and telecommunications systems at corporate office, including co-location facility.
Provide end-user support to office and field corporate staff.
Manage corporate IT projects.
Communicate project and administration details to all stakeholders.
Install and configure PCs, laptops, servers, printers, network and telecom equipment.
Manage hub and spoke VPN configuration between Davidson's 39 hotels and the corporate office using Cisco Meraki's.
Respond to yearly SSAE16, PCI, and VMware audits.
Key Achievements: Moved the company's datacenter from Memphis to the new corporate headquarters location in Atlanta.
Upgraded all virtual hosts from VMware ESXi 4.0 to ESXi 6.0.
Upgraded VMware vCenter Server to v6.0.
Installed and implemented VMware vCenter Update Manager in order to keep Davidson's virtual infrastructure up to date.
Installed new EMC VNXe 3300 SAN and migrated VMs from Dell EqualLogic PS4000E Implemented Kaseya Ticketing System, Desktop Deployment, Software Deployment, and Patch Management.
Deployed an ESXi 6.0 Host Cluster and implemented HA and DRS.
CENTERS FOR DISEASE CONTROL AND PREVENTION CONTRACTED BY EXP U.S. SERVICES INCAtlanta
Responsible for server configuration, end user testing, system optimization, system auditing, reporting, troubleshooting, integrations, outside-vendor set-up, and Help Desk/user training support.
Managed day-to-day activities, incidents, data accuracy, mapping, structure, and data requests, system monitoring, troubleshooting and provide end-user support.
Developed system strategies and system enhancements.
Supported workflow configurations and enhancements to support process changes.
Assisted with the planning, coordination, implementation, testing, and documentation of enhancements and upgrades to system processes and applications.
Maintained knowledge of system developments through participation in user group activities and knowledge exchanges.
Identified risks and opportunities for the implementation of any new functionality and integrations with other systems.
Key Achievements Migrated the CDC's IBM Tririga development environment from Windows 2008 R2 to 2012 R2 servers.
COFFEE REGIONAL MEDICAL CENTERDouglas, GANetwork / Desktop Administrator
Responsible for providing desktop administration and helpdesk support for 1000+ users and 1200 devices, including desktop computers, printers, mobile devices (iOS, Android, and Blackberry), and Wyse thin clients.
Deployed new computers on an enterprise level using imaging strategies.
Created, deployed, and administered virtual servers and desktops using VMware View and VMware vSphere.
Managed the Barracuda Web Filter.
LAN troubleshooting, such as line tracing, adjusting duplex and speed on ports to minimize network degradation, adding exclusions and IP reservations to DHCP scope, and switching vLANs when appropriate using Cisco 3750s and Cisco 2960s.
Pushed applications to newly imaged PC's using Dell KACE.
Key Achievements Successfully resolved 1800 tickets in my 2 years at CRMC.
Lead the deployment team in migrating the company from Windows XP to Windows 7.
Lead project team with configuring and deploying Wyse thin clients to the surrounding physician offices.
Kaplan UniversityASSOCIATE OF APPLIED SCIENCE
Active Directory, auditing, budgets, Cisco, clients, Dell, desktops, DHCP, documentation, fashion, Help Desk, hub, IBM, Imaging, IP, LAN, laptops, Microsoft Exchange Server, Office, Windows 7, Windows, Windows XP, enterprise, Network, optimization, PC's, PCI, printers, processes, reporting, SAN, server configuration, servers, user support, user training, telecommunications, telecom, troubleshooting, upgrades, View, VPN, Vista, VMs, Windows Server, workflow
INFORMATION TECHNOLOGY Microsoft Technology Associate (MTA) Windows Server Administration Fundamentals License Number E817-3007 Microsoft Certified Professional (MCP) License Number E817-3008 VMware Certified Associate (VCA) Data Center Virtualization License Number 15486995-827B-6868684E5F27