Proactive leader with 15+ years of experience in leading, mentoring, and problem solving. Mentor and trainer in managing activities, programs and resources to meet customer needs. Experienced safety manager, freight manager and logistics manager. Flexible, adaptable, ethical and high energy team leader with superior communication, relationship management and influencing skills. Proven to define problems, collect data, establish facts and draw conclusions. Focused on driving staff in meeting customers' needs and implementing changes by supporting strategic initiatives.
Skills
Risk analysis
System development
Vendor / Supplier Performance Management
Compliance documentation
Information gathering
Audit Support
Analytical thinking
Process Management
Physical Security
Developing Security Plans
Work History
Corporate Compliance & Facilities Manager, 11/2019 - Current Stivers Ford Lincoln – Montgomery, AL,
Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
Developed and delivered training programs to inform new and current employees about compliance issues.
Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
Managed compliance efforts, reporting and audits.
Prepared records and data for [Timeframe] audits.
Publicized health and safety program requirements and mentored employees on critical nature of compliance.
Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
Provided all drivers with pertinent safety materials regarding rules and regulations.
Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Documented equipment transfers and sales details for accurate record keeping.
Completed projects by effectively delegating tasks and overseeing employee performance.
Proactively identified and solved complex problems that impacted management and business direction.
Prepared for highway patrol investigations by collaborating with various departments and examining potential risks.
Quick Lane Manager, 02/2016 - 11/2019 Rivian – Cleveland, OH,
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Managed efficient teams of up to [Number] employees.
Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Contributed to development, implementation and execution of maintenance programs.
Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Hired and trained new [Type] workers to improve efficiency of department and cultivate productive work atmosphere.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Optimized supply levels to keep stock within ideal parameters for expected needs.
Service Center Manager, 09/2012 - 01/2016 Witham Auto Center – City, STATE,
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Met with customers to discuss service needs and offer available solutions.
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Guided techs on automotive repair, tool usage and equipment operation.
Followed up with customers during and after installations to verify satisfaction.
Set and administered department budgets for expenditures, materials and labor.
Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Contributed to development, implementation and execution of maintenance programs.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Infantry Squad Leader, 07/2003 - 07/2012 United States Marine Corps – City, STATE,
Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
Led fire team during infantry dismounted battle drills and situational training exercises.
Constructed and camouflaged infantry positions and equipment to prevent detection.
Responded to emergencies with speed, efficiency and knowledgeable assistance.
Patrolled designated coverage areas and evaluated terrain for defensive use.
Maintained property and equipment inventory and crew assignments.
Trained in use of tear gas, passive ordnance and explosives.
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Led basic reconnaissance operations and reported enemy movements to commanding officers.
Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
Determined necessity and type of additional resources and change of approach and techniques.
Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
Trained teams on emergency situation preparedness and [Technique] in tactical planning, equipment maintenance and weapon use.
Directed logistical training procedures in accordance with military regulations.
Education
Completed Over 40 Courses of Study: Warfighting Techniques, Expected in 07/2012 - Marine Corps Institute - Washington Navy Yard, DC GPA:
High School Diploma: , Expected in 06/2003 - Life Academy of Pudget Sound - Federal Way, WA, GPA:
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