corporate communications manager resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Accomplished Communications Manager with exceptional leadership, planning and project management strengths. Success devising innovative and targeted strategies to promote messages, enhance image and improve engagement. Over 10 years of experience in Communications and Public Relations.

  • Media Relations
  • Public Relations
  • Storytelling
  • Print and Digital Media
  • Writing and Editing
  • Corporate and Business Writing
  • Social media
  • Web Design
Work History
05/2017 to Current Corporate Communications Manager American Commercial Lines Llc | Lemont, IL,
  • Develops all communications materials and campaigns pertaining to Pittsburgh Steelers business initiatives and Heinz Field events.
  • Successfully increased local and national media attention to ongoing business developments (eSports, digital and mobile app development) and all major business announcements and partnerships.
  • Works with local government and authorities to promote the economic impact of Pittsburgh sports and entertainment on the region.
  • Manages all media requests, press conferences and releases concerning stadium events, including the largest event in Pittsburgh history (Garth Brooks Stadium Tour, 2019).
  • Built and fosters relationships with local and national media across various business, industry, sports, and entertainment outlets.
  • Effectively analyzes industry news and trends to generate stories, scripts, talking points and statements for Steelers and Heinz Field executive team.
  • Works as the official spokesperson for Heinz Field with all local and national media (TV, print, radio).
  • Manages all Heinz Field social media and digital assets, resulting in 400%+ increase in social following and 300%+ increase in digital page views.
04/2015 to 05/2017 Communications and Digital Media Manager American Commercial Lines Llc | Paducah, KY,
  • Responsible for overall management and strategy of the USA Rugby Communications and Digital Media Departments.
  • Managed a team of three and oversaw annual $100,000 department budget, routinely increasing productivity while decreasing costs.
  • Consistently facilitated simultaneous media campaigns across the country and internationally to promote business initiatives, tournaments, teams and athletes.
  • Installed the first media-monitoring and PR system for the organization, building positive relationships with national and international media and increasing campaign reach.
  • Successfully pitched storylines resulting in major media attention, such as showcasing athletes in the ESPN Body Issue and securing interviews on Ryan Seacrest’s “Olympic Late Night” on the Copacabana Beach during the Summer Olympics.
  • Used effective change management strategies to navigate departure of CEO and Board Member replacement/removals.
  • Oversaw complete website overhaul to fit current standards and become fully mobile responsive, seeing 175% increase in overall web traffic.
  • Managed company social media channels and strategy. More than tripled the overall following across major platforms.
  • Worked alongside commercial and sponsorship team to optimize corporate communications strategies of USA Rugby and its partners. Helped secure the addition of Adidas as a major sponsor.
  • Responsible for management, creation and distribution of digital media content, national team feature articles and grassroots interest stories.
06/2012 to 05/2015 Corporate Communications Manager Department Of Homeland Security | Montgomery, AL,
  • Promoted from Corporate Communications Specialist to Manager after one year.
  • Responsible for overall strategy and creation of digital content for internal corporate platforms and direct communications to 20,000+ store employees.
  • Wrote and edited news stories, email newsletters, standard operating procedures, product copy, and store project instructions.
  • Created communications strategies for short-term and long-term projects with aim to promote company awareness, associate engagement, sales, brand awareness and project compliance.
  • Developed and oversaw new communications tools (corporate blog, associate message board) to enhance sales and compliance.
01/2010 to 06/2012 Communications Specialist | City, STATE,
  • Responsible for strategizing, writing,editing and producing digital content for company website, social media profiles and blog.
  • Developed marketing and communications strategies to increase online reach, customer engagements and product sales.
  • Effectively increased search engine optimization (SEO) for company website that saw 250+% increase in web traffic.
Expected in 2009 Bachelor of Arts | Communications And Journalism Temple University, Philadelphia, PA GPA:

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Resume Overview

School Attended

  • Temple University

Job Titles Held:

  • Corporate Communications Manager
  • Communications and Digital Media Manager
  • Corporate Communications Manager
  • Communications Specialist


  • Bachelor of Arts

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