Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Executive Summary
Corporate communications strategist with more than 10 years of experience in creating successful, targeted internal initiatives aligned with organizational goals to foster employee engagement.
Core Competencies
Executive communication
Event planning
Meeting facilitation
Project planning
Sound judgment
Skilled multi-tasker
Professional Experience
Corporate Communications Manager, 05/2011 - Current American Commercial Lines Llc – Saint Louis, MO,
Internal
Communications:
Develop strategic
internal communications campaigns for a variety of topics including mandatory
training, benefits open enrollment, corporate milestone announcements and
celebrations, employee engagement surveys, policies and corporate
responsibility initiatives
Create, implement
and oversee all communications and announcements released to USA employee base,
which consists of frontline contact center agents, field technicians and
corporate staff
Plan and write
customized content for key business groups, supporting the integration of a new
company into the US business in July 2016
Lead the
development and implementation of the new intranet platform and serve as owner
for overall maintenance, news updates and technical support
Provide
communications advice and counsel to leadership team on how to tailor their
announcements, ensuring accuracy, message consistency and determining
appropriate methods of distribution
Lead all aspects
of employee All-Hands/Town Hall meetings for CEO including presentation
development and event planning logistics
Prepare communications
regarding business updates and company performance to continually educate
employees on how the organization is tracking against its mission, vision and
values
Supervise and
lead a team of interns on day-to-day tasks and projects for both HR and PR
initiatives
Public
Relations:
Lead in the
creation of customer testimonial videos through vendor management, script
writing, production plan development and editing oversight
Manage logistics
of the HomeServe Cares (corporate responsibility program) to aid homeowners in
need, with tasks including, coordination between contractor and homeowner, setup
of testimonial video, creation of program guidelines and application, and
serving as a liaison between various operational departments to ensure smooth delivery
of service
Manage b-roll
video and photo archive to ensure media kits are in place to adequately tell
the HomeServe story
Partner with
Business Development, Account Management and Marketing to develop message points and material for prospective and
current customers
Edit press
releases to ensure accuracy and message consistency and facilitate internal approval
Supervisor, Inflight Communication & Strategic Programs, 08/2005 - 05/2011 JetBlue Airways – City, STATE,
Wrote and edited a variety of communications targeted at internal audiences, including leadership email announcements, talking points, FAQs and intranet postings
Created strategic communications plans for new initiatives and product launches that drove business results
Provided communications advice and counsel to internal leaders
Managed content and development of departmental intranet site, posting regular news updates and creating educational resource pages to align with corporate news
Moderated quarterly conference call to build trust through two-way communication between flight attendants and cross-functional executive leadership. Preparation for call included negotiating with vendor, creating host script and talking points, compiling hot topics
Directed and produced internal videos to educate flight attendants
Served as departmental liaison for interdepartmental and corporate communications activities
Managed the Inflight Values Committee, a frontline employee involvement group with more than 55 members
Inflight Communications Coordinator, - – , ,
Wrote weekly News Line voicemail script for Vice President of Inflight, providing pre-recorded updates
Coordinated logistics for monthly Inflight Business Meetings attended by flight attendants
Collected survey feedback after business meetings and made recommendations for improvement
Wrote Supervisor Talking Points and Inflight Operational Update to communicate business information
Created communications calendar to align with business activities
Wrote news updates and announcements for the Inflight intranet and updated daily
Wrote feature articles on frontline news for Blue Print, a company magazine distributed to all employees
Developed key messaging to frontline employees for corporate letters and announcements
Education
Masters of Science: Public Relations, Expected in - S.I. Newhouse School of Public Communications - Syracuse University - , GPA: Masters of Science - Public Relations S.I. Newhouse School of Public Communications - Syracuse University
Bachelor of Arts: Corporate Communications, Expected in - College of Mount Saint Vincent - Riverdale, NY GPA:
Bachelor of Arts - Communications with concentration in Corporate Communications College of Mount Saint Vincent - Riverdale, NY
Languages
Fluent in Spanish
Affiliations
Public Relations Society of America (PRSA)
International Association of Business Communicators (IABC)
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School Attended
S.I. Newhouse School of Public Communications - Syracuse University
College of Mount Saint Vincent
Job Titles Held:
Corporate Communications Manager
Supervisor, Inflight Communication & Strategic Programs
