Cook Shift Leader Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Hardworking and reliable with strong skills in customer service and as a cook or supervisor role Highly organized, proactive and punctual with team-oriented mentality. I’m very family oriented and responsible and driven.

  • Kitchen sanitation
  • Menu preparation
  • Spoilage prevention
  • Ingredient preparation
  • Employee supervision
  • Knife safety
  • Post-shift cleanup
  • Kitchen organization
  • Food processing
  • Food preparation
  • Equipment cleaning and maintenance
  • Multitasking
  • Cleaning and organization
  • Customer Service
  • Customer relationship management
  • Safety regulations
  • Troubleshooting
  • Problem Resolution
  • Sales and Promotions
  • Bank deposits
  • Cash register operation
  • Returns and exchanges
  • Cash management
  • ID verification
  • Coin counting
  • Customer greeting
  • Cash drawer balancing
  • Customer assistance
  • Issue resolution
Cook Shift Leader, 05/2019 to Current
Spectrum HealthGrandville, MI,
  • Kept stations stocked and ready for use to maximize productivity.
  • Inventoried kitchen sections and refilled supplies.
  • Double-checked plated meals for any last minute changes before sending to dining room.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Monitored and reported food and labor costs and waste, saving $[Amount] per month.
  • Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Observed and tested food to determine whether food was cooked sufficiently and according to recipes.
  • Stood in for other members of the kitchen staff.
  • Prepared food in the morning and before services started.
  • Cooked food following specific measurements and recipes.
  • Directed other cooks and food service workers in daily routines, including diet changes to make sure the residents had the correct meal and food
  • Completed workstation set up and break down, properly disposing of leftover food.
Manger , 05/2017 to 05/2019
Department Of DefenseGreenville, TX,
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Assisted negotiation with vendors and suppliers to reduce cost by [Number]%.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Order truck items for restaurant
Catering and Customer Service , 01/2016 to 05/2018
Jc PenneyBrownsville, TX,
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assisted approximately customers each day with questions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Educated customers on special pricing opportunities and company offerings.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
Cashier , 04/2012 to 09/2016
BP Gas StationCity, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Helped customers find specific products, answered questions and offered advice.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
High School Diploma: , Expected in
Expo Highschool - Waterloo , Iowa
High School Diploma: , Expected in 05/2011
Expo High School - Waterloo , IA

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Resume Strength

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Resume Overview

School Attended
  • Expo Highschool
  • Expo High School
Job Titles Held:
  • Cook Shift Leader
  • Manger
  • Catering and Customer Service
  • Cashier
  • High School Diploma
  • High School Diploma

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