coo lead project supervisor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Talented Professional who brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones and managing deliverables. Highly organized leader with great attention to detail.

  • Team management
  • Efficiency Expert
  • Organization
  • Problem resolution
  • Conflict resolution
  • Team building
  • Critical thinking
  • Work ethic
  • Analytical
  • Communication
  • Supervision
  • Multitasking
  • Working collaboratively
  • Flexible
COO/Lead Project Supervisor, 11/2019 to Current
Drug Information Association IncRiviera Beach, FL,
  • Focused on product value to decrease waste and boost customer satisfaction.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Established key issues in need of resolution and project performance metrics to set planning objectives.
  • Inspired team members by fostering positive environment and boosting employee confidence.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Trained employees in safety processes and procedures to comply with corporate rules.
  • Produced thorough, accurate and timely reports of project activities.
  • Allocated resources related to staff, materials and budgetary allowances.
  • Developed project plans covering goals, resources required and schedules.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Professor, 08/2013 to 08/2022
Clearfield County Career & TechnologyCity, STATE,
  • Lectured and communicated effectively with students from diverse backgrounds.
  • Prepped students for college, by teaching college material through Penn College, inviting University administrators to CCCTC for student introductions and application assistance.
  • Developed long-term business relationships with food vendors to find and purchase ingredients at cost-effective rates.
  • Regularly interacted with guests to obtain feedback on product quality and service levels.
  • Utilized diverse teaching methods, lectures, presentations and class activities to deliver curriculum.
  • Fostered classroom environment conducive to learning and building character.
  • Assessed student performance with integrity.
  • Collaborated with faculty and academic administrators to discuss and implement curriculum changes.
  • Worked cross-functionally with recipe development, operations and creative teams on implementation of new ingredients, menu timelines and product launches.
  • Communicated with customers to understand culinary needs and preferences and adjusted menus and services in response.
  • Collaborated productively and professionally with colleagues representing widely diverse points of view.
  • Formulated well-structured syllabus of course content to detail learning goals and expected outcomes.
  • Used rubrics as tools to define expectations and improve students' overall learning.
Restaurant Owner/Operator, 04/2000 to 08/2013
Water Street GrillCity, STATE,
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
  • Hired, trained and motivated staff to fill all restaurant openings.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Produced detailed documentation to outline potential worker issues.
  • Collaborated with server trainees to promptly resolve potential customer concerns.
  • Executed hands-on preventive maintenance and repairs to keep equipment functional.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
  • Built revenue by delivering innovative catering services, leading region in catering sales.
Cryptographic Communications Spec, 05/1988 to 12/1993
United States Air Force, USAFCity, STATE,
  • Repaired Top Secret Equipment to Component level.
Associate of Applied Science: Culinary Arts, Expected in 05/1999 to Johnson & Wales University - Providence, RI
Certificate: Serve Safe & Proctor , Expected in to Penn State University - State College, PA,
Certificate: Professional Development , Expected in to Penn Tech College - Williamsport, PA,
1000 Hrs of Edu. - Crypto Certified: Cryptographic Communications Spec., Expected in 12/1993 to Airforce - Crypto - Blackland Tx,

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Resume Overview

School Attended

  • Johnson & Wales University
  • Penn State University
  • Penn Tech College
  • Airforce - Crypto

Job Titles Held:

  • COO/Lead Project Supervisor
  • Professor
  • Restaurant Owner/Operator
  • Cryptographic Communications Spec


  • Associate of Applied Science
  • Certificate
  • Certificate
  • 1000 Hrs of Edu. - Crypto Certified

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