Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Skills
  • Expense reporting
  • Operational improvement
  • Project management
  • Supervision
  • Team building
  • Planning and coordination
  • Relationship development
  • Expert in Microsoft Office Products and QuickBooks
  • OSHA 30 Hour Certified
  • Process improvement
  • Invoice processing
  • Revenue tracking
  • File management
  • Account reconciliation
  • Safety training
  • Job safety analysis
  • Incident investigations
  • Safety documentation and materials
  • Recordkeeping skills
  • Workers compensation claims
Summary

Multitasking Administrative Executive with upper-level Human Resources, Administrative, and Financial management, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives. Active support to minimize labor, increase productivity and maintain quality in all aspects of administration. Trustworthy, ethical, and committed to leadership and quality, as well as superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Great organizational skills and accustomed to maintaining high productivity level with heavy workloads.

Experience
10/2020 to Current Controller Cannon Equipment | Sauget, IL,
  • Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.
  • Compiled, prepared, and filed federal and state tax returns in compliance with regulatory standards.
  • Developed and distributed operational reports to management and stakeholders.
  • Monitored accounting, payroll and financial reporting activities.
  • Maintained current calendar of job fairs and employment opportunities in each state.
  • Developed pool of candidates for up to 3 warehouses by collaborating with field team.
  • Brought in well-qualified, multifaced job candidates to fill open positions.
  • Planned and executed recruitment events to bring in area candidates.
  • Negotiated candidate salaries and prepared employment contracts.
  • Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
01/2019 to 10/2020 Office Manager Erickson Living | Warminster, PA,
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Managed office budget to handle inventory, postage and vendor services.
  • Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
  • Increased recruiting network by leveraging industry contacts and internet mining resources.
  • Built and leveraged professional network connections which provided continuous and relevant applicant sources across diverse industries and experience levels.
  • Examined financial statements and income statements to review company's financial performance.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
06/2016 to 12/2018 Office Administrator Tremco Illbruck | Riverside, CA,
  • In writing government contracts, organize and complete the writing assignments according to the rules and strict regulations set forth by the government agencies.
  • Maintain a detailed record of all the files of work and revisions.
  • Administer compensation, benefits, and performance management systems, and safety and recreation programs.
  • Identify staff vacancies and recruit, interview, and select applicants.
  • Allocate human resources, ensuring appropriate matches between personnel.
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
  • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommended needed changes.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Maintained all Accounting and Human Resource functions.
  • Oversaw project planning tasks, collaborating with President to provide optimal coverage across operations areas.
  • Implemented full-scale training program to provided education on department tasks and processes.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Processed financial documents, contracts, expense reports and invoices.
  • Filtered emails based on importance and escalated issues to leadership.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Recorded board of directors proceedings by preparing agendas and minutes.
  • Coordinated onsite training events with outside vendors and online webinars.
  • Explained company personnel policies, benefits and procedures to employees or job applicants.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Researched and prepared reports required by management or governmental agencies.
  • Guided employees in handling difficult or complex problems.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
10/2014 to 06/2016 OFFICE ADMINISTRATOR Tremco Illbruck | Robinson, IL,
  • Administer compensation, benefits, and performance management systems, and safety and recreation programs.
  • Identify staff vacancies and recruit, interview, and select applicants.
  • Allocate human resources, ensuring appropriate matches between personnel.
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
  • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommended needed changes.
  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Facilitated a safety culture transformation from reactive to proactive by effectively influencing key stakeholders of the organization.
  • Completed comprehensive facility safety audits and developed action plans to address gaps in all of our facilities.
  • Coordinated with local, state, and federal regulatory agencies on OSHA compliance and reporting.
  • Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
  • Oversaw project planning tasks, collaborating with Regional Director to provide optimal coverage across operations areas.
  • Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
06/2006 to 10/2014 SERVICE MANAGER/CSC Ryder Systems, Inc | City, STATE,
  • Directs and coordinates activities concerned with the acquisition of diesel equipment and operation and maintenance of diesel fleet repair and storage facilities by performing the duties personally or through subordinate supervisors.
  • Coordinates activities of personnel conducting research and testing program on diesel equipment considered for acquisition based on such factors as operational performance, costs of operation and maintenance, operational safety, and compliance with environmental laws and regulations.
  • Directs procurement of all types of company owned and operated diesel equipment and materials, supplies, and parts required to maintain diesel equipment and storage facilities.
  • Defined department objectives and monitored performance to facilitate operations.
  • Collaborated with customers to offer solutions to service needs.
  • Hired, trained and developed service department staff to drive performance.
  • Adhered to customer service standards to foster satisfaction and retention.
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
  • Motivated, led and supported employees to maintain low turnover.
  • Researched and provided timely resolution to service discrepancies.
  • Informed and educated department employees on changes from management.
  • Created written estimates and obtained customer consent to proceed.
  • Managed service department budget and investigated and resolved discrepancies.
  • Reviewed inventory levels and ordered supplies to keep products in stock.
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
  • Delivered positive reinforcement and constructive criticism for employee work efforts.
  • Prioritized and delegated daily work tasks to meet anticipated project goals.
  • Created employee work schedules to keep shifts properly staffed.
  • Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
  • Provided line employees, managers and company leaders with detailed information about successful safety plans.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Developed company safety plans to reduce safety problems and associated expenses.
  • Assessed and responded to risks and quickly resolved issues to promote safe and productive workplace.
  • Trained new and current employees on ways to reduce incidents and eliminate hazards.
Education and Training
Expected in 1998 Bachelor of Science | Psychology And Business Administration Troy State University, Montgomery, AL, GPA:
  • Major in Psychology
  • Gamma Beta Phi Member
  • Summa cum laude graduate
  • Completed coursework in Accounting Principles, Cost Accounting, Analysis and Statistics
  • Honor Roll All Years
  • 3.67 GPA
  • Minor in Business Administration with emphasis on Accounting
Expected in 2002 Master’s degree | Personnel And Human Services Troy State University, Montgomery, AL, GPA:
  • Major in Personnel and Human Services with Human Resources emphasis.
  • Magna cum laude graduate
  • 4.0 GPA
Activities and Honors

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Resume Overview

School Attended

  • Troy State University
  • Troy State University

Job Titles Held:

  • Controller
  • Office Manager
  • Office Administrator
  • OFFICE ADMINISTRATOR
  • SERVICE MANAGER/CSC

Degrees

  • Bachelor of Science
  • Master’s degree

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