Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Focused Supervisor proudly offering a background in lead generation and efficiently resolving customer issues. Courteous and cordial with the desire to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.
Skilled Territory Manager adept at growing customer numbers and maximizing sales. Able to use analytical skills and industry knowledge to develop innovative strategies for success.
Experienced sales professional with a hardworking mentality and demonstrated success in increasing company profits. Familiar with preparing contracts, researching markets and collaborating with suppliers to improve quality. Clear communicator and practiced multitasker with excellent problem-solving and relationship-building abilities.
Motivated sales professional with 5+ years sales representative experience.
Skills
Public relations
Excellent negotiating tactics
Sales forecasting
Goal-oriented
Payment collecting
Business development
Relationship building
Team leadership
Upsell opportunities
Excellent communication skills
Needs analysis
Acquiring new customers
B2B and B2C sales
Relationship selling
Marketing familiarity
Post-sales support
Territory sales
Product and service knowledge
Product management and pricing
On-site product demonstrations
Experience
05/2000 to 11/2017Contractor-Owner OperatorDaktronics, Inc. | Athens, GA,
Drove revenue growth by creating and utilizing strong marketing and promotions plans.
Started business on strong foundation by creating and implementing detailed business plan.
Cultivated customer rapport to gather project scope and deliver completed projects by identifing issues for corrective action.
Controlled costs by keeping inventory in line with current needs.
Boosted customer satisfaction ratings by quickly resolving issues.
Enhanced customer satisfaction ratings by resolving issues efficiently.
Oversaw day-to-day operations with effective standard procedures.
Promoted branding initiatives by effectively executing advertising, promotional and marketing campaigns.
Assessed, optimized and elevated operations to target current and expected demands.
Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
Established scopes of work, budgets and construction timelines to manage effective project planning.
Saved money by minimizing waste and overseeing cost-effective supplier purchases.
Renovated various structures under tight timelines and on strict budgets.
Hired and managed subcontractors for electrical and plumbing installations.
Maintained site safety and aligned work with budget, schedule and applicable building codes.
Diminished costs, reviewed and qualified competitive subcontractor bids prior to contract execution.
Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
Maintained safe work environment with zero accidents or lost work days.
Inspected sites before and after construction projects.
11/2017 to 03/2020Sales RepresentativeFive Star Quality Care, Inc. | Indianapolis, IN,
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Planned and followed through with inventory management for each store.
Developed solutions to meet market gaps and drive company sales.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Developed professional sales presentations, seminars and exhibitions to creatively communicate product quality and market comparisons.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Oversaw confidential document flow, including managing sales contracts and submitting orders for accurate processing.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Created and implemented store displays, promoting sales and growth.
11/1997 to 05/2000Sales Daktronics, Inc. | Auburn, AL,
Adhered to strict data confidentiality policies to prevent information leakage.
Developed and delivered new business requisitions through business-to-business sales and trade shows.
Worked closely with executive team to outline company goals and transfer goals to accountholders.
Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients..
Streamlined operational efficiencies by developing customer service protocols and standards.
Deescalated customer issues and concerns with prompt follow-thru.
Exceeded department expectations for productivity and accuracy levels by getting referrals.
Generated new accounts by implementing effective networking and content marketing strategies.
Maintained positive and productive relationships by performing location visits.
Streamlined communication efforts by measuring client satisfaction metrics.
Utilized lead generating methods by actively making cold calls daily in person as well as by phone.
Identified potential customers and evaluated market potential.
Optimized sales volume by managing accounts and building rapport with repeat customers.
06/2011 to 03/2012Sales RepresentativeBath Fitter | City, STATE,
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Education and Training
Expected in 06/1987High School Diploma | Gaithersburg High School, Gaithersburg, MDGPA:
Expected in | Computer ProgrammingPSI INSTITUTE, Silver Spring, MD, GPA:
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