LiveCareer-Resume

Contractor Driver resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
To build upon 10 years experience in multiple fields ranging from sales to marketing to technical support.
Highlights
  • Microsoft Certified Professional
  • 10 years of experience in wired and wireless networking hardware and software setup
  • Social media savvy
  • Basic clerical knowledge
  • Mathematical aptitude
  • MS Office proficient
  • Dedicated team player
  • Analytical
  • Typing speed 62
  • Reliable and dependable
  • Cheerful and energetic
Experience
06/2014 to 2015
Contractor/Driver Adt Security Services, Inc Richmond, VA, United States
  • Coordinated pick up and drop off of passengers at desired locations.
  • Generated daily and weekly ride totals to match with company records for payment.
  • Designed personalized marketing material for social media and local events.
  • Thorough knowledge of local culture and streets to get passengers where the wanted to go.
  • Maintained Customer Satisfaction score of 4.83 out of 5 and an acceptance rating of over 97%.
03/2014 to 07/2014
Residential Sales Representative Goodwill Seattle Marysville, WA, United States
  • Agressively marketed and sold customized home security systems taylored to the customers needs and budget.
  • Generated daily and weekly call lists for telemarketing.
  • Managed sensitive customer information and legal contracts.
  • Familiar with all aspects of Salesforce.com.
  • Coordinated scheduling with installation team, and customers to find best time for all parties to be present.
  • Managed daily, weekly, and monthly vehicle mileage logs to submit for reimbursement.
  • Generated monthly expense reports to cover cost of marketing material, supplies, business meetings, and business memberships.
2008 to 03/2014
Contractor/Technician Living Spaces Furniture Summerlin Cross Dock, NV, United States
  • Installed and setup wireless POS scanners at all terminals inside Bestbuy's Tracy, CA location.
  • Installed and configured store POS computers, back office computers, and store server at Justice/Limited location in Manteca, CA.
  • Supervised replacement of all company desktops being upgraded from Windows XP to Windows 7 at DoubleTree hotel in Modesto, CA.
  • Configured network drives and printers on each desktop.
  • Installed company software per guidelines.
  • Found discrepancy between parts shipped and parts ordered and worked with hotel staff to find solution till additional parts could be delivered.
2014 to 02/2014
Retail Assistant Manager The Wireless Stores Inc City, STATE, United States
  • Supervised setup of new location.
  • Installed store wireless networks, POS terminals, and network printers at new location.
  • Managed wireless networks, and POS terminals, printers at 3 locations.
  • Reconciled daily sales totals with daily cash and credit card receipts.
  • Supervised staff of 6 across 3 locations, ensuring accuracy of pricing, functional display units, and product inventory.
  • Managed twice weekly bank deposits and twice weekly inventory ordering.
  • Coordinated inventrory transfers between locations I managed and others.
09/2009 to 02/2013
Product Pro AT&T Wireless City, STATE, United States
  • Product Pro Serviced existing customer and developed new business including both personal and small to medium size busines sales.
  • Raised store Customer Experience scores by providing excelent service to my customers and by coaching my fellow coworkers on how to raise their own.
  • Consistantly kept Customer Experience scores well above store, district, and company averges.
  • Provided in store technical support to customers and store.
  • Diagnosed and repaired customer and display units in store or recommended units be sent for service or replacement.
  • Assisted in daily opening and closing procedures including cash counts, daily paperwork, and deposits.
  • Trained coworkers in new devices and services
2006 to 02/2009
Firedog Circuit City City, STATE,
  • Managed high volume PC diagnostic and repair station with responsibility for maintaining accurate records of repairs, consultations with walk in and phone clients, and assisting store sales in all departments.
  • Developed a schedule for in home services that minimizes overtime costs for the location and maximize productivity.
  • Managed maintenance and fuel logs for company delivery vehicle.
  • Performed twice daily counts of customer units in secure storage as well as tools and parts in vehicle for customer purchase.
  • Installed and repaired customer PCs, wired and wireless networks, televisions, various home theater components.
  • Managed store wireless networks to ensure security of devices connected to it.
10/2003 to 2006
Product Specialist Circuit City City, STATE,
  • Familiar with all aspects of digital photography and video recording.
  • Managed secure storage for high value cameras, camcorders, laptops, desktops, and related accessories.
  • Served as department lead in photography and computers.
  • Assisted in training of new employees and continued education of current employees on new devices and services.
Education
Expected in 2002
High School Diploma: General Education
Thomas Downey - Modesto, CA
GPA:
  • Emphasis in Math and Sciences
  • Attended both Advanced Placement and College Prep Calculus, Physics, and Chemistry classes.
  • Tutored fellow classmates while attended classes, as well as during my senior year i was the teacher's assistant for the College Prep Chemistry class.
  • Two time Golden State Exam Scholarship Academic Achievement Award
Skills
  • Desktop Software: Word, Excel, Outlook, Powerpoint, WIndows XP-8.1, Photoshop, Illustrator
  • Network Management: Install physical components and software setup, add and remove devices from network
  • Commercial Vehicles: Scheduling downtime for maintenance, completing fuel logs, tracking on board inventory

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Resume Overview

School Attended

  • Thomas Downey

Job Titles Held:

  • Contractor/Driver
  • Residential Sales Representative
  • Contractor/Technician
  • Retail Assistant Manager
  • Product Pro
  • Firedog
  • Product Specialist

Degrees

  • High School Diploma

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