Dedicated and focused administrative professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Advanced MS Office Suite knowledge
Meticulous attention to detail
Executive presentation development
Strong interpersonal skills
Implementing new business systems
Social media and networks
Managing multiple priorities
01/2014 - 10/2014
Modern Real Estate Shop － Claremont, CAContract Underwriter
Responded to sales leads in order to schedule appointments and close contracts.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Conducted home tours for potential tenants and answered any questions.
Collected and kept careful records of rental payments.
Handled customer complaints personally to verify they were properly handled.
Managed overall tenant relations, including promoting tenant satisfaction.
Drafted lease contracts and submitted tenant information into Salesforce CRM.
Created and updated marketing materials for department programs and properties.
Analyzed applicants' financial status, credit and property evaluation to determine approval of rental applications.
10/2014 - 01/2016
V2 Communications － Las Vegas, NVExecutive Personal Assistant
Worked as a middle man between the President of Operations and HR, Operations Management, and Training Director.
Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
Arranged appropriate travel, visas, agendas, necessary contacts and country information.
Served as a professional representative of the CEO to executive clients, investors and board members.
Collaborated with other administrative team members, human resources and the finance department on special projects and events.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Investigated issues and problems and drafted responses to urgent requests.
11/2016 - 06/2016
Haymount Rehab & Nursing Center － Fayetteville, NCAssistant Activities Director
Charted and recorded information in client files.
Tracked client movement on and off the unit by documenting times and destinations of clients.
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Interacted with clinical staff and external resources such as school or community personnel.
Led patients in individual, family, group activity sessions.