contract representative resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Highly skilled in tracking details, communicating deadlines, and
followingāup with internal and external partners to ensure onātime completion within budget. Ability
and interest in learning and incorporating new technology. Consistently receive positive feedback from managers, coāworkers and clients.
Education
Strayer UniversityCherry hill, NJExpected in 2018 ā āBBA:Business Management /Human Resources - GPA:
Experience
Department Of Defense - Contract Representative East Greenwich, RI, 2015 -
Interface with leasing company and resolve issues
Process contract renewals
Enter Meter Reads
Review all paperwork and pricing
Enter contracts as needed
Process credits and re-bills
Handle all customer inquiries, including the most difficult
Analyze Contract terms and conditions
Keystone Automotive Operations, Inc. - Customer Service Sacramento, CA, 05/2014 - 09/2014
Greeted customers entering the store to ascertain what each customer wanted or needed.
Provided an elevated customer experience to generate a loyal clientele.
Effectively communicated with and supported sales, marketing and operation teams on a daily basis.
Woodforest Bank - Debit Card Investigator Fort Worth, TX, 04/2013 - 11/2013
Process a caseload of 40 - 50 customer claims daily Serves as a point of contact for employees and customers with general questions or concerns about investigations.
Assists customers who have disputes against merchant charges.
Conduct research and analysis on debit card transactions that have fraudulent claims.
Identify common points of compromise and attributes to determine future fraudulent transactions.
Input decision and case creation rules in VISA Risk Manager System.
Maintain customer confidentiality.
Draft and process letters for inquiry determinations.
Fellowship Technologies - Retail Service Support Specialist Tulsa, OK, 10/2011 - 04/2013
Research and resolve issues elevated by the client service department.
Manage wire transactions and problem resolution for US and Canadian accounts.
Interpret complex banking regulations, policies and procedures for branch office employees.
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