Contract Renewals Manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Results-driven sales professional offering 10+ years of leadership and account management experience as an integral part of fast-paced sales teams. Strategic thinker and proactive problem solver with expertise in consultative selling and territory sales management.

  • Strong execution skills
  • Relationship selling
  • Vendor Relationship Management
  • Cross-functional team leadership

  • Adaptability to client and partner needs
  • Strategic Planning
  • Compelling leadership skills
  • Excellent communication skills

Contract Renewals Manager, 05/2015 - Current
Waste Pro Usa, Inc. Doraville, GA,
  • Manage a team of 10 professionals, supporting ~60 Account Managers across New York, New Jersey and Connecticut
  • Manage the maintenance contracts for a portfolio of 250+ accounts, which generated $50M - $75M in revenue in FY15, tracking upwards or $90M+ in FY16
  • Lead sales calls with team members to establish sales and customer retention goals and forecast committed business
  • Deliver accurate sales forecast to management
  • Drive revenue growth within existing customer base and new account acquisition
  • Collaborate with other account managers to prepare and deliver performance updates and quarterly business reviews to customers
  • Determine the cost and pricing of proposals and bids
  • Manage both customer and manufacturer/channel partner relationships
Business Development, 02/2014 - 05/2015
Tiaa Morgantown, WV,
  • Identified, coordinated and participated in client relationship-building activities and meetings
  • Identified strategic partnerships and gathered market information to gain a competitive advantage
  • Delivered performance updates, quarterly business reviews and planning meetings
  • Optimized current revenue streams by networking for additional business prospects with established clients
  • Planned strategic brand-building events to expand the product portfolio
Director, Business Management, 10/2010 - 02/2014
Solarwinds, Inc. Miami, FL,
  • Oversaw and managed activities of the Business Management group; inside sales support, procurement and manufacturer contract management; supporting $55M+ in Revenue
  • Oversaw and managed Government Maintenance Contract; 5 year term grossing over $40M in Revenue
  • Provided sales operational leadership & sales enablement through internal process education, partner and manufacturer process education and sales pipeline management
  • Managed vendor programs in support of vendor delivered maintenance contracts yielding annual revenue of ~$15M and annual performance rebates of ~$1M
  • Provide sound business judgment and problem solving skills as evidenced by ability to set priorities, escalate issues appropriately and drive results
Manager, Insides Sales, 07/2004 - 10/2010
IPLogic, Inc. City, STATE,
  • Managed and oversaw 4 insides sales team members to effectively support ~15 external account executive team members
  • Comprehend and drive an understanding of the day to day work-flow of complex, technical sales department
  • Hire, train and mentor all inside sales representatives on the following; CRM, accounting system, vendor and partner programs and vendor registration tools
  • Understand company's business and sales strategy and ensure department has the resources and processes in place to meet established goals
  • Quote and secure all renewable manufacturer maintenance contracts; annual revenue ~$14M

Inside Sales Representative, 03/2001 - 07/2004
IPLogic, Inc City, STATE,
  • Administrative support for all external account executives; ~12 account executives
  • Prepare customer facing documents inclusive of; RFP's, hardware quotes and proposals
  • Process customer orders within CRM and Company's accounting system, Annual Revenue ~$40M
  • Track, quote and process renewable manufacturer maintenance contracts, Annual Revenue ~$8M
Bachelor of Science: Marketing and Management, Expected in 2010
Siena College - Loudonville, NY
  • Proficient in Microsoft Office Applications
  • Proficient in Cisco tools - CCW and CSCC
  • Maintain general working knowledge of business and CRM applications
  • Proven leadership skills and ability to affect change
  • High level of concentration on sales enablement, stream-lining processes, empowering direct reports and influencing others
  • Manufacturer knowledge: Cisco Systems, VMWare, NetApp, EMC

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Resume Overview

School Attended

  • Siena College

Job Titles Held:

  • Contract Renewals Manager
  • Business Development
  • Director, Business Management
  • Manager, Insides Sales
  • Inside Sales Representative


  • Bachelor of Science

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