contract officer representative resume example with 12+ years of experience
High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management Dedicated and focused Project Management Specialist with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements. Adept at improving security, operational processes and systems implementation procedures. Proficient in disaster recovery planning, emergency response, project mapping and training. Intelligent IT Manager with [Number]-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects. Resourceful individual recognized for having outstanding reporting, data confidentiality and problem-solving skills. Energetic Health Systems Specialist talented in advising and assisting employees with clinical issues. Polished professional known for being an effective collaborator. Organized Health Systems Specialist known for delivering expert training to others to provide education in procedures and policies. Enthusiastic professional and skilled in preparing authorized requests for information, including eligibility status. Successful health information professional accomplished in maintaining complex and comprehensive records systems. Enhanced operations by identifying and recommending upgrades. Fully versed in medical terminology and code classifications.
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- Communicated and liaised with stakeholders, vendors, upper management and peers.
- Promoted client satisfaction by working with operational teams in proper resolution of service issues.
- Organized and prioritized projects.
- Reviewed supply levels and aging inventory to forecast purchasing needs.
- Led initiative for new purchasing protocol proposal and implementation.
- Analyzed market and delivery systems to determine present and future material availability.
- Evaluated current vendors and sourced out new vendors for bidding requests.
- Ran prospect and lead reports on weekly basis and distributed to appropriate personnel.
- Settled complex new and existing agreements or statements of work, requests for information and requests for proposals.
- Located vendors of materials, equipment or supplies to conduct interviews, determining product availability and terms of sales.
- Created and calculated purchase orders to follow price quotes and reductions.
- Maintained information database related to products and service availability, supplier capabilities and lead times.
- Formulated and implemented annual purchasing plans and contracts, covering OEM, import, ingredients, materials and equipment.
- Identified dead inventory and created solutions for excess liquidation through creative inventory management solutions.
- Collected documentation to assemble new purchase order contract folders.
- Located and vetted vendors, established good relationships and negotiated contracts.
- Identified systematic problems and root causes to resolve issues and improve service delivery.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Built and established strong partnerships with teams, vendors and contractors.
- Led meetings with internal team members, consultants and contractors.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Conducted periodic inspections of job sites for quality and progress.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Drafted project construction schedule and updated as job progressed.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Prepared cost estimates for projects of varying sizes.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- Created team objectives and roles with specific goals outlined for each individual.
- Modified project plans when needed to better align with organizational objectives.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Determined project staffing needs and led resource management.
- Assisted executive staff by providing extensive support for healthcare programs.
- Monitored contracts related to healthcare system's strategic mission.
- Evaluated and recommended upgrades to improve existing computerized healthcare systems.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
- Supported healthcare applications by monitoring security, performance and reliability.
- Protected medical information against unauthorized access, loss or corruption by consistently following security protocols.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Reviewed information and elements regularly on websites and pages for accuracy and functionality.
- Redesigned sites to enhance navigation and improve visual appeal.
- Delivered end-user training on content management systems allowing staff to make easy updates and maintenance to website without developer assistance.
- Performed continuous assessments of network structure, business content filters and security firewalls.
- Maintained records, logs and lifecycle documentation of work requests.
- Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries.
- Created new accounts, reset passwords and configured access to servers and file management software for users.
- Audited security program and installed IP cameras across multiple platforms as part of larger building and tenant safety program.
- Built and maintained successful relationships with service providers, vendors, dealers and consumers.
- Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers.
- Executed scripts to communicate with back-end servers and provide real-time updates.
- Developed mitigation strategies and prepared standard operating procedures.
- Conducted technical reviews and trade-off studies to identify purpose, audience and scope.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Implemented system security and data assurance software.
- Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
- Increased overall company performance through improved IT uptime and cost reductions.
- Devised automation, backup and recovery protocols to preserve and safeguard data.
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
- Directed account management and customer training on company technical software and tools for new accounts and new users.
- Authored and distributed training manuals for handheld computers and devices used by staff.
- Mentored other technologists and support professionals to provide professional development and skill enhancement.
- Developed online documentation for common processes for both support staff and end-users.
- Assessed customer bug reports and enhancement requests and prioritized development to streamline response.
- Scheduled ongoing performance quality assurance checks for software applications and automated performance test scripts.
- Devised incisive workarounds and resolutions for IT-related problems.
- Maintained and controlled server room, wireless network and server infrastructure.
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Resume Overview
School Attended
- Kaplan College - Indianapolis
Job Titles Held:
- Contract Officer Representative
- Project Manager /Health Systems Specialist
- Website Administrator
- Information Technology Specialist
Degrees
- Bachelor of Science
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy