10 years experience in managing a large team of analysts to perform executive level support to our customers. This includes receiving calls from customers, distributors, sales team, and various other department that we provide excellent call center service for research and correction of any issues. Very effective with Microsoft excel, word, power point, outlook, and internal programs such as JDE and SAP. Extensive manager and leader training skills established. Successful in coaching and mentoring while expansion of 2 large distribution companies in effect. Highly effective in creating a positive and productive work environment.
Business process improvement Cost-benefit analysis Forecasting and planning Advanced Excel modeling Functional requirements Portfolio management |
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Currently working to obtain Associates in Business Administration
Certificate of completion for Nursing Assistant
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