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Continuum of Care Manager Resume Example

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CONTINUUM OF CARE MANAGER
Professional Summary

Organization leader and community development expert with nearly ten years' experience creating and refining systems to provide housing, supportive services, and community resources via a diverse portfolio of funding sources across multiple states. Specializes in translating complex federal programs into high performing local implementations and developing stakeholder groups to grow and sustain those projects.

Work History
07/2017 to Current
Continuum of Care ManagerCatholic Charities Of Buffalo – Allegany , NY

Manages all aspects of the Louisiana Balance of State Continuum of Care (LA BOSCOC), Louisiana's largest coalition to end homelessness.

  • Administers more than $20 million annually through the federal Continuum of Care (CoC) Program, which funds housing and supportive services for people experiencing homelessness in more than 20 parishes including East Baton Rouge
  • Manages the LA BOSCOC's policy structure, including establishing program guidelines for direct assistance projects, developing policies and procedures for homeless services providers, and creating and implementing statewide strategies to prevent and end homelessness
  • Oversees more than $1 million annually in direct assistance projects that provide rental assistance, supportive services, systems navigation support, and data infrastructure and reporting
  • Coordinates the LA BOSCOC's 100+ agency stakeholder coalition, which includes local governments (e.g. City-Parish of Baton Rouge), state agencies (e.g. Department of Children and Family Services, Department of Education), and private nonprofit and for-profit organizations working to prevent and end homelessness
  • Serves as the LA BOSCOC's primary grant writer and contract manager, creating and reviewing federal grant proposals, managing contracts, and interpreting federal policies that directly or indirectly affect the majority of all public funding for homelessness in Louisiana
  • Supervises 5 direct staff and nearly 20 indirect staff through contracts with technical assistance providers and data specialists
09/2015 to 07/2017
Housing Program ManagerAptive Pest Control – Oklahoma City , OK

Administered a large portfolio of federal and state programs for housing and community development for the State of Wisconsin's Department of Administration - Division of Energy, Housing, and Community Resources.

  • Managed more than $5 million annually across federal and state programs including HUD's HOME, Emergency Solutions Grant (ESG), and Shelter Plus Care (S+C) Programs, SAMHSA's Projects for Assistance in Transition from Homelessness (PATH) Program, and state funding for ESG and SAMHSA-modeled SSI/SSDI Access, Outreach, and Recovery (SOAR)
  • Coordinated monitoring and technical assistance for 30+ project recipients, including both local governments and private nonprofit organizations
  • Evaluated sub-recipient funding proposals, negotiated and executed contracts and written agreements with sub-recipients, and reported on outcomes to broad stakeholder communities
  • Supervised 2 full-time staff across programs
01/2011 to 09/2015
Housing CoordinatorCommunity Action Of Rock And Walworth – City , STATE

Coordinated multiple supportive housing, housing development, and community development projects for the largest housing and social services provider in southern Wisconsin.

  • Administered Supportive Housing Program (SHP)- and S+C-funded transitional living and permanent supportive housing projects serving 100+ households annually
  • Coordinated funding draws and payments, spending reports and project outcomes, and implementation for Community Development Block Grant (CDBG)- and HOME-funded Merrill Housing Initiative, a 20+ lot neighborhood revitalization and housing rehab project in Beloit's urban Merrill neighborhood
  • Managed leasing activities, HMIS data entry, maintenance requests, Housing Quality Standards (HQS) inspections, and other HUD compliance activities for all listed projects
Skills
  • Expert knowledge: principles, practices, and techniques of community and housing development
  • Expert knowledge: regulations governing federal housing, community development, and related programs
  • Expert knowledge: best practices for preventing and ending homelessness
  • Expert knowledge: grant writing and program development
  • Long-term experience: establishing effective working relationships with clients, nonprofit and for-profit organizations, contractors, and federal, state, and local government agencies (including existing relationships with most relevant agencies at all levels that intersect with East Baton Rouge Parish)
  • Long-term experience: planning, assigning, supervising, and monitoring the work of direct and indirect staff to ensure consistently high productivity and morale
  • Long-term experience: delivering information to groups ranging from small local gatherings to national, federally sponsored presentations to 1000+-person live audiences
Education
Bachelor of Arts: EnglishBeloit College - City
  • Double major in Creative Writing and Literary Studies
  • Concentration in rhetoric and discourse (symbolic logic and communications) with a focus in developing ethical and equitable social systems
  • Graduated on the Dean's List
Achievements and Appointments
  • Between 2016 and 2019, increased the LA BOSCOC's national competition score from 133 to 178 out of 200, ranking it among the highest scoring CoCs in the nation and increasing its total funding by more than $3 million over 3 years
  • President, Louisiana Services Network Data Consortium (LSNDC), Louisiana's statewide oversight group for its Homeless Management Information System (HMIS)
  • Appointee, Governor's Advisory Council on Disability Affairs
  • Staff, Governor's Council on Homelessness
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Resume Overview

School Attended

  • Beloit College

Job Titles Held:

  • Continuum of Care Manager
  • Housing Program Manager
  • Housing Coordinator

Degrees

  • Bachelor of Arts : English

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