Dedicated professional service-focused Contact Representative/Tax Examiner bringing unparalleled skills in customer relations, task prioritization , time management and multitasking abilities. Motivated to politely and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in oral and written communication, active listening, and analytical problem-solving skills. Top-notch in managing telephone calls, emails, and letter inquiries. A solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers.
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