Leadership Teamwork Communication Proficient with Microsoft Office | Ability to work under pressure Analytical Sales Excellent work ethic |
· Effectively handles incoming telephone calls following CUNA Mutual sales protocol identifying the insurance needs of each credit union member
· Identify problems and/or situations within the sales process, providing recommendations to help achieve solutions
· Communicate in a professional customer friendly manner to credit union members
· Ability to multi-task using computer software and remaining focused in conversation with each credit union member on the telephone
· Develop and utilize technical sales insight and explain complex insurance product information
· Involved with selling product to customer
· Developed and utilized customer service techniques
· Monitored inventory levels
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