Skilled Assistant Customer Service employee offering expertise in resolving issues rapidly. Adept at building customer loyalty and repeat business. Conscientious about managing customer concerns to last detail. Experienced in accurately completing complex paperwork to support customer needs. Methodical IT team member knowledgeable about networking, project management and disaster recovery. Capable of installing hardware, updating software and managing LAN systems. Clear and open communicator with excellent planning and problem-solving skills. Motivated Customer Service Representative with over three years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Spanish Language. Ambitious Consultation Agent with hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures.
Grand Island Senior High Varsity Softball
2015 - 2019
Grand Island Scorpions Summer Softball
2009 - 2018
Grand Island Senior High Varsity Track
2015 - 2018
Team Islander Mentor
2017- 2019
Hour of Code Coach - Jefferson Elementary
2018
Youth Empower:
Trash Pickup 2015 +12 Hours
Volunteer at Church Potluck +3 Hours
Career Pathways Institute
Hour of Code Instructor +2 Hours
Grand Island Senior High Softball:
Gates Kindergarten Field Day +3 Hours
Stolley Park Field Day +5 Hours
Elementary & Middle School Softball Camp 2015, 16, 17,18 +20
Hours Hoops Mania Scoreboard and Concessions 2015, 16, 17,18 +9 Hours
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