Consultation Agent Resume Example

Skilled Assistant Customer Service employee offering expertise in resolving issues rapidly. Adept at building customer loyalty and repeat business. Conscientious about managing customer concerns to last detail. Experienced in accurately completing complex paperwork to support customer needs. Methodical IT team member knowledgeable about networking, project management and disaster recovery. Capable of installing hardware, updating software and managing LAN systems. Clear and open communicator with excellent planning and problem-solving skills. Motivated Customer Service Representative with over three years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Spanish Language. Ambitious Consultation Agent with hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures.

Grand​ ​Island​ ​Senior​ ​High​ Varsity ​Softball

2015 ​- ​2019
Grand​ ​Island​ ​Scorpions​ ​Summer Softball

2009 ​- ​2018
Grand​ ​Island​ ​Senior​ ​High​ ​Varsity Track

2015 ​- ​2018
Team​ ​Islander​ ​Mentor

2017- 2019
Hour of Code Coach - Jefferson Elementary

2018

Youth​ ​Empower:
Trash ​Pickup ​2015 ​+12 ​Hours

Volunteer at Church Potluck +3 Hours

Career Pathways Institute
Hour of Code Instructor +2 Hours

Grand​ ​Island​ ​Senior​ ​High​ ​Softball:
Gates ​Kindergarten ​Field ​Day ​+3 ​Hours
Stolley ​Park ​Field ​Day ​+5 ​Hours

Elementary & Middle ​School ​Softball ​Camp ​2015, ​16, ​17,18 ​+20

​Hours Hoops ​Mania ​Scoreboard ​and ​Concessions ​2015, ​16, ​17,18 ​+9 ​Hours