Microsoft Office Suite, IBM OMS, SAP, Guidewire (Billing Center and Policy Center), Amazon Chime,Teammate, InsurPAy, Maritz, Ivans, Global Payment and Cash Management Application, Confluence
Rational Rose, MS Visio. Balsamiq, Cognos
CSM with 10+ years of Business Analyst experience in delivering a high-caliber presentation of work encompassing Client engagements, Requirement Gathering, and Analytical skills. Lead a team to design, implement and support high-quality System Development, working with end clients to define needs and to develop clear business solutions, to gather and analyze quality data to assist management in making informed high-quality decisions
CIT Group Inc. is financial holding company and bank holding company. It helps individuals, business owners, and communities achieve their goals through flexible savings and financing products. Objective of this project was to implement Teammate+ audit application company-wide.
Greenlight Technologies Inc. provides various solutions for SAP, Teammate, and other software applications. It has partnered with Wolters Kluwer for implementation of COTS Teammate+ Audit Application.
Project: InsurPAY – Legacy Upgrade (Payment System Upgrade)
West Bend Insurance provides variety range of products in Property & Casualty, Auto, Work comp. West Bend is upgrading their payment system to COTS (Commercial Off - the - Shelf) InsurPAY. This will enable them to provide additional payment methods/ options to insured/ recipient. Responsible for gathering detailed requirements with claims subject matter expert and finance team, as well as external software vendor, creating features and detailing associated work for development team; coordinating production releases; assisting with preparation and presentation of change management documentation; and providing associate support after implementation.
Project: Maritz – (Greenfield Project)
West Bend is replacing their current legacy system survey technology with more modern technology COTS Maritz. As BA I am responsible for gathering detailed requirements from several internal teams, as well as external software vendor; creating features and detailing associated work for their development team; coordinating production releases; and assisting with preparation and presentation of change management documentation.
Project: Ivans Upgrade – System Upgrade
Ivans is third part vendor which acts as passt hrough between West Bend connect and its sales agent. Ivans recently upgraded their system. Due to which Ivan can now accept more field from WBMI. To match upgraded system requirements WBMI have to upgrade its system so that there can be more robust system in place.
‘Pivot – Guidewire Software Implementation' project is initiative to modernize policy administration system. Pekin Insurance provides array of products ranging from Auto insurance, Property, and Casualty Insurance
Monsanto India Limited is well-known agricultural industry. Their products include hybrid seeds of variety of vegetables, Corn being major one. Project included dealing with various API calls / Transactions, understanding system architecture, and deal with business requirements, adhering to applicable regulatory compliances. With HR module, idea was to integrate Legacy HRM system with SAP to make it convenient to pull Payroll and attendance data into SAP for payment and accounting.
HSBC Global Payments and Cash Management provide cash management services to over 445,000 customers in Asia-Pacific, including Fortune 500 multinational companies, top-tier local corporate, middle-market companies, SMEs, financial institutions, and government bodies This was enhancement project to incorporate new and user-friendly ways to deposit money received in form of Bankers check, Money Order, Personal Checks, etc. Efficiently and at faster pace in integration with lockbox technology.
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