Concrete Foreman resume example with 5 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Skills
Sales expertise
Complaint resolution
Report preparation
Process Optimization
Warehousing Practices and Procedures
Excellent written and oral communication
Good listening skills
Administrative support
Key holder experience
Effective communication
Safety policies and procedures
Heavy Equipment Operation
Team Training
Staff Management
Education
Hastings High SchoolHouston, TXExpected in 06/2011 ā āHigh School Diploma: - GPA:
Work History
Crh - Concrete Foreman Belle Plaine, MN, 05/2019 - 08/2021
Confirmed employee time cards and handled payroll of 8-person construction team.
Operated Forklift on daily basis.
Measured precise amounts of concrete and verified levelness to improve quality of finished product.
Created specific finishes on poured concrete.
Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
Directed projects according to schedule and quality demands.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Calculated materials and labor required to complete jobs on-schedule and prepared estimates.
Routinely lifted and moved items weighing up to 10,000 pounds.
Mixed, spread and patched concrete to specifications.
Adapted concrete pouring and mixing plans to daily weather and climate.
St. Joe Company - Host Panama City, FL, 07/2018 - 05/2019
Monitored dining room and guest flow to maximize table usage and minimize wait times by 50%.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Collected information from arriving customers to seat groups or place them on waitlist.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Northern Tool + Equipment - Cashier Team Lead Odessa, TX, 11/2017 - 09/2018
Oversaw group of 6 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Quickly and accurately counted drawers at start and end of each shift.
Monitored areas for security issues and safety hazards.
Performed store opening, closing and shift-change actions and kept accurate shift-change logs and conducted cashier drops, cash control, and vault monitoring.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Helped customers complete purchases, locate items and join reward programs.
Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
Communicated with customers and team members to solve problems.
Assisted customers by answering questions and fulfilling requests.
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