Concessions Worker Resume Example
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CONCESSIONS WORKER
Summary
Highly motivated with talent for coordinating services for property guests. Qualified to multi-task in many different areas of service and food and beverage management with specialties in conflict resolution, team coordination and customer support.
Motivated Counter Attendant with experience working in cafeterias and arena concessions. Flexible and hardworking with ability to multitask in busy, customer-focused environments.
Skills
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Experience
Concessions Worker
Atlanta , GASilverspot Cinemas/Nov 2019 to Jan 2020
Atlanta , GASilverspot Cinemas/Nov 2019 to Jan 2020
- Pleasantly served fresh food and beverages to customers at large water park concession stand.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
- Effectively worked with teammates and openly invited coaching from management team.
- Quickly and efficiently processed payments and made accurate change.
- Accurately measured ingredients required for specific food items to reduce waste.
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
- Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Directed patrons to restrooms and other amenities within facility.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Lifeguard
Bailey , COPlatte Canyon District/May 2019 to Aug 2019
Bailey , COPlatte Canyon District/May 2019 to Aug 2019
- Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
- Maintained neat and clean pool area and clean water at all times.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Maintained strong proficiency in CPR, First Aid and water rescue techniques to provide optimal support to individuals in distress.
- Patrolled pool areas to identify anyone in need of assistance and provide immediate care.
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
- Kept watch over swimmers to ensure fast response when distress situations arose.
- Routinely completed safety update training and ensured all patrons followed safety rules.
- Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Alerted patrons to immediate storm conditions by directing them to exit water immediately.
- Informed patrons of unsafe or hazardous conditions, including slippery floors and lightning and provided options for alternative activities.
- Optimized customer service by resolving issues quickly and with courteous demeanor.
Concessions Worker
Chapel Hill , NCSilverspot Cinemas/Nov 2018 to Jan 2019
Chapel Hill , NCSilverspot Cinemas/Nov 2018 to Jan 2019
- Pleasantly served fresh food and beverages to customers at large water park concession stand.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
- Effectively worked with teammates and openly invited coaching from management team.
- Quickly and efficiently processed payments and made accurate change.
- Accurately measured ingredients required for specific food items to reduce waste.
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
- Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Organized food preparation stations and replenished supplies to maximize efficiency.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Directed patrons to restrooms and other amenities within facility.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Created food displays according to established standards, replacing dated products with fresh.
- Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
Concessions Attendant
Edgewater , FLSun Communities/Jun 2018 to Aug 2018
Edgewater , FLSun Communities/Jun 2018 to Aug 2018
- Took orders from customers cheerfully to maintain professional and welcoming appeal of snack area.
- Restocked condiments, service supplies and snack bar foods throughout shifts to stay ahead of customer demands.
- Set up and broke down snack bar daily to serve customers.
- Delivered prepared food and beverage items promptly to customers' tables and bar area.
- Minimized spoilage risk by handling and storing snack bar foods according to health code standards.
- Backed up cashier staff to process customer orders and payments.
- Calculated charges, issued table checks and collected payments from customers.
- Greeted guests with friendliness and professionalism.
- Offered product samples, answered questions and suggested products.
- Stocked displays with new and transferred merchandise.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Education and Training
High School DiplomaJames Island Charter High SchoolExpected in Jun 2021City, State
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Resume Overview
School Attended
- James Island Charter High School
Job Titles Held:
- Concessions Worker
- Lifeguard
- Concessions Attendant
Degrees
- High School Diploma
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