SEARCH

Computer Lab Consultant Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
COMPUTER LAB CONSULTANT
Career Overview

Result oriented Information Science and Technology technician with extensive IT experience. Proven problem solver and team player with excellent communications skills. A well demonstrated ability to handle multiple tasks in demanding situations while focusing on client and employer's needs. Dedicated to improving working relationships within an organization as well as with clients.

Professional Experience
Computer Lab Consultant
August 2010 to CurrentThe Pennsylvania State University － Abington, PA
  • Provide assistance to students on a variety of technical issues including accessing the Internet.
  • Perform troubleshooting and repairs on computers and peripheral equipment to minimize lab down time.
Performance Engineer / Infrastructure Engineer I
June 2013 to August 2013JPMorgan Chase － Wilmington, DE
  • Built a tool to automatically generate reports which decreased 45 hours of manual work to 15 minutes.
  • Redesigned and implemented more effective company procedure for reserving and tracking infrastructure usage.
  • Analyzed and generated reports from performance tests using HP LoadRunner Analysis.
  • Prepared Production Dashboards before and after implementation.
Help desk Support Technician Intern
June 2012 to August 2012Imaging Sciences International － Hatfield, PA
  • Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions.
  • Provided computer help desk support and technical training on hardware/software to end-users.
  • Designed and created knowledge base for technicians and employees using Drupal.
Data Analyst Intern
January 2012 to May 2012IT-Pros Philadelphia － King of Prussia, PA
  • Researched and participated in various technology-based user-groups throughout the Philadelphia region.
  • Social media activities included the IT Pros - Philadelphia Blog, Twitter, Facebook and LinkedIn accounts.
Research and Development Intern
May 2011 to July 2011SAP AG － Walldorf, Germany
  • Created prototypes of Business Service Editor using HTML5, JavaScript, jQuery and CSS.
  • Worked remotely with colleagues in Bulgaria to update on progress and showcase work.
  • Developed a user interface (editor) for a USDL based description of Business Services.
Relevant Projects

IT Integration and Problem Solving - Scrum Master and Lead Developer/Designer 

  • Developed a web application that allows user to create, modify and print Microsoft Tags.

Human - Computer Interaction - Team Leader and Designer/Developer 

  • Planned, prepared specifications and designed a prototype for application monitoring a data center.

Programming for the Web - Team Leader and Designer 

  • Created a Student Registration System using PHP, MySQL and JavaScript.

Non-profit Community Website - Founder, Designer, Developer and Administrator 

  • Developed a website for non-profit community using WordPress and Responsive Web Design framework. The site also includes heavy integration with social media networks using plug-ins.
Education and Training
Bachelors : Information Sciences and Technology, December 2013The Pennsylvania State University － Abington, PA

GPA: 3.7

Skills
  • Software: Microsoft Office Suite, Drupal CMS, WordPress Developer, Windows Server 2008, Visual Studio 2012, Microsoft Azure, Adobe Dreamweaver, Adobe Photoshop, HP LoadRunner
  • Languages: C#, ASP.NET,PHP, SQL, PL/SQL, Visual Basic, HTML5, CSS3, JavaScript, jQuery, Responsive Web Design
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Pennsylvania State University
  • JPMorgan Chase
  • Imaging Sciences International
  • IT-Pros Philadelphia
  • SAP AG

School Attended

  • The Pennsylvania State University

Job Titles Held:

  • Computer Lab Consultant
  • Performance Engineer / Infrastructure Engineer I
  • Help desk Support Technician Intern
  • Data Analyst Intern
  • Research and Development Intern

Degrees

  • Bachelors : Information Sciences and Technology , December 2013

Similar Resumes

View All
Computer-Lab-Teacher-resume-sample

Computer Lab Teacher

Dallas County Schools

Selma, Alabama