Compliance Agent 1 Resume Example
Collection Specialist
Sr. Credit Analyst
Analyst with extensive experience in Microsoft office, excel. Expert in judgmental lending with strong focus on making the best decisions for company growth. Consistently meeting company standards with a 94% accuracy.
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8 months of experience at the tax commission, reviewing tax returns both individual and business accounts. Reviewing account for errors in payments posting wrong, errors on returns and helping tax payers navigate the web to file returns and make payments. Backing up the technical research department, and more recently assisting our department in training the new employees.
Competitive Analysis
- Performed competitive analysis to make recommendations for future company growth.
Implemented several strategies that successfully increased sales and improved client retention rates.
Saint Joseph , MIReviewed and provided comments on tax payers accounts and took necessary steps to cure any deficiencies. Ensured compliance with state laws and regulations. Consulted with various internal departments to resolve tax payers questions and issues with their accounts. Assisted new employees and backing up Technical Research Department.
City , STATEI was hired as a CSR, assisting both internal and external customers with there accounts, orders billing. I promoted to assisting customers with graphics on the private label products, in addition was given responsibility for the Amazon account, where I created and improved the process by streamlining the order and shipping of the products increasing our sales and customer loyalty. I assisted training new employees and my replacement when I was promoted to the accounting department.
City , STATE
Investigated red flags for fraud, embezzlement, money laundering, tax evasion, false accounting statements, organized crime, terrorist financing and insider trading.Complied with regulatory requirements including Bank Secrecy Act, Anti-Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.Maintained confidentiality of bank records and client information.
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Resume Overview
Job Titles Held:
- Compliance Agent 1
- CSR / Graphics / Collections
- Sr. Credit Analyst
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