16 years as kitchen and bath designer, project manager.
Ability to deal with all project sizes, complexities.
Worked with stock to custom cabinetry, tile, plumbing products, glass, electrical products, etc.
using light construction methods (remove or add of electrical, plumbing, walls and windows).
Communicate proficiently with all individuals from entry-level staff and peers to senior level management and VIP clients.
Oversee and organize jobs from beginning to end including consultation of clients, measuring, designing, ordering, expedition and coordination of installation with contractors and partners to follow up ensuring client satisfaction.
Coordinate daily and long term operations, monitor job performance and making adjustments as necessary to ensure effective, efficient production and service while meeting goals, schedules and deadlines.
Core Professional Strengths Communication Organization Goal Orientation Customer Service Presentation Team Work Task Management Expediting.
Community Training Specialist01/2014 to CurrentPet Project Transitions, IncLas Vegas, NV
Non-profit agency working with physically and mentally handicapped adults.
Design and style projects for 47 clients to fabricate using Styrofoam, hand made paper, cardboard, paint, glue and recycled aluminum cans.
Projects would reflect current season and custom projects to be sold in Non-profit company store front.
Organize all project materials including torn paper, rolled rocks, paint, Styrofoam and specialty tools.
Oversee 5 clients for primary project group that responsible for more intricate detail of project assembly.
Write daily and quarterly reports to be submitted to the director.
Handle "behaviors" as needed and accordingly; assist clients in restroom as needed and with snacks/lunches.
Assist with arrival/departure of clients on Paratransit buses.
Volunteer time on weekends to care for foster cats (food, water, litter, sweep).
Flooring and Kitchen Design Associate 04/2012 to 10/2013Home DepotNorth Las Vegas, NV
Responsible for FIRST motto: Finding, Inquiring, Respecting, Solving and Thanking customers; Educating customers on types of tile and stone, laminate and wood flooring including usage and installation of; cut stock blinds; special ordered window treatments and flooring.
Knowledge of stock and special order cabinetry, appliances, and plumbing products.
Product selection, accurate ordering and coordination.
Meet and exceeded personal sales and metric goals set by corporate.
Taught "How to Update Your Kitchen" and "Bathroom Safety." Pack down stock product, department maintenance.
Design Consultant05/2011 to 10/2011Home K.O.Tampa, FL
Responsible for initial consultation, design, sale, expedition and follow thru for each project.
File maintenance, reception work.
Provided top-notch customer service, product knowledge; cleanliness of showroom.
Manager privileges for money handling and ordering.
Educated fellow associates and client with product knowledge and styling.
Provided Beauty Advisors up-dated sales skills involving greeting, adding add-ons, closing the sale techniques.