Community Relation Marketing Director resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Successful Sales and Marketing professional with 25+ years. Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency, and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.
Skills
Community relationships
Marketing strategies
Sales Management
Retail pharmacy procedure knowledge
Home care
Marketing expertise
Partnering and relationships
Staff Training
Pharmacy Technician Certification Training
Care plan assessment
CRM-Smartbook/Matrix
Multi-channel marketing experience
Marketing team leadership
Audits and Inventory
Pharmacy Inventory and Recordkeeping
Case management
Corporate marketing experience
Marketing Analysis
Customer Service
Pharmacy operations management
Neighborhood watch development
Work History
03/2012 to 03/2020
Community Relation Marketing DirectorLcs Senior Living – Plymouth, MN,
Positioned as primary liaison to streamline operations of multiple lines of business within organization
Build new territory and branded the Griswold Homecare name in the South Florida region. Developed strong relationships that will last and bring in referrals now and in the future
Provide strategic direction for development and management of Home Health marketing, fundraising and community outreach efforts.
Developed annual business plans and growth strategies to increased market share.
Brought together needs of clients with care takers. Organized and develop a plan of care for clients.
Promote patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems
Build a big network of referrals to use our services with hospitals, facilities and doctors threw out Miami dade county
Met or exceeded new client quota monthly. Received several merit raises along with several performance awards in the South region district
01/2007 to 03/2012
Sales and Marketing Representative ManagerLocatel Pharmacy – City, STATE,
Planned managed marketing strategies to increase pharmacy revenue by outreaching in local magazines, radio and tv programs
Coached sales associates on product knowledge through in store product training by establishing partnership with vendor representatives and using training tools separate from corporate communications
Organized a variety of different events, including sale events, lesson showcases and free health screening to the public to increase revenue
Increase customer satisfaction and bottom line revenue by expanding product lines, offering special promotions, and building club prescription membership program
Held several health fairs and marketing events to increase sales in both pharmacy and durable medical equipment department
Increased sales and revenue by 45% after store launched in Dade county
Met and exceeded sales quota monthly both in the pharmacy department and retail store
Received merit raises and recognition in sales performance on a annual basis
12/1999 to Current
Director of Sales and MarketingRoyal Palm Drugs My Pharmacy – City, STATE,
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports
Built and executed the strategic and tactical brand strategy for the launch of compounding medicine and IV infusion
Offered Bingo (unit dose) packaging and MAR ( Medication Administration Record) services to local Nursing Homes and Rehabilitation Centers , Assisting Livings , and Local hospitals
Developing marketing materials such as RX and OTC weekly sale item newspaper, customized patient education materials , shelf takers and brochures
Managed prescription reimbursement from third party insurance. Insurance audits and update pharmacy credentials
Organized numerous health fair events and charity functions for the local community
Hired, supervised and coached employees on DME ( Durable medical equipment) sales strategies to optimize performance and increase sales in the Pharmacy prescription department
Build a big network of doctors, clinics , health facilities, hospital and surrounding community for there prescription needs along with over the counter and durable medical equipment needs. Increasing over all sales in pharmacy and retail area
Created and launched new online marketing strategies, resulting in prescription increase and retail area sales
Consistently exceeds sales targets each year by 15%
Developed new ideas for increasing sales through company sponsored community events that boosted sales by 20% in the first month
Received several merit raises and promotions threw out the years
Increased revenue and sales of stores to sell to chain pharmacies in our community
Education
Expected in
High School Diploma: Homestead Senior High School - Homestead, FL GPA:
Expected in
: Criminal Justice Aide Certificate Robert Morgan Educational Center - Miami, FL GPA:
Expected in
Associate of Science: Pharmacy (Pre-Pharmacy) Miami Dade College - Miami, FL GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.