Dynamic training expert who delivers concise instruction with clear objectives on training roles and expectations. Vibrant, effective and engaging public speaker, corporate trainer and dynamic communicator to diverse audiences of all sizes, rank and experiences. Dependable and resourceful Corporate Trainer and Instructional Designer adept at organizing and facilitating management and team building training programs. Focused achiever and resilient decision maker amid fast-paced professional environments with emerging and multiple responsibilities. Facilitates learning events that are performance-based in nature. Capable and focused on excellent client case management, while successfully managing both clients and employers with exceptional customer service. Effectively managed employer
database, and referred suitable clients for employment. Superb documentation, briefing and reporting skills with a strong focus on curriculum design, updating training programs and materials. Experienced with creating client employment actions plans, employment history collection, resume writing, appointment setting and interview skills. Managed the career center for Hero 2 Hired for all of Los Angeles, Orange, Riverside, Ventura and San Bernardino Counties with more than 500+ clients personally served. Seeking career with advancement in the fields of curriculum and training development, corporate training and outreach to capitalize on strengths of curricula design, networking, briefing and training, strategic relationship building with stakeholders, key demographics, corporate organizations and Military Leadership.
Emphasis in Organizational Leadership
Attended Interpersonal Communications seminar
Attended several sales and marketing seminars
79th and 311th ESC Family Readiness Leader-Volunteer Leadership: Served for 10 years as a Family Readiness Group Leader/ Treasurer, supported over 350 families with education regarding their benefits and entitlements including GI Bill/ Yellow Ribbon/ and Tri-care Health Insurance. Financially documented, recorded and presented yearly to Military Leadership. Created PowerPoints, learning documents, fostered and maintained social media presence while complying by stringent DOD guidelines to protect Personally identifiable information (Pii). Ensured all FRG volunteers receive training specific to areas of responsibilities. Created trainings and PowerPoint briefings to facilitate proper learning of materials and briefing standards. Coordinated social media and events for mutual support and information. Facilitated volunteer and committee meetings, encouraged attendance, provided concise agenda. Created and distributed newsletter monthly for deployed Soldiers and quarterly for units without deployed Soldiers.
Consistently recognized by management for providing superior customer service.
CPR and Safety trained.
Microsoft Office to include: Excel, Word, PowerPoint, Publisher and Email. Proficient in all business machines. Current typing speed is 45WPM. Active Learning, Calendaring, Client Relations, Assessment, Multi-Task Management, Organizational Skills.
•Safe Home Computing Course, Chief Information Officer: G-6 United States Army, 2013
•Anti-Phishing, Portable Electronic Devices-Removable Storage Media, DoD, 2013
•Ethics Compliance On-Line Training, Choctaw Contracting, 2012
•Personally Identifiable Information 1.0 Anti-Terrorism Level I, DoD, 2013
•Tri-care University 2012
• DoD Information Assurance Awareness, US Army Signal Center/ Fort Gordon, GA,2013
•Army Reserve Family Programs Web Portal Training, Army Reserve Family Programs, 2010
•Army Reserve SSIM, 2014
•Army Community Services Instructor Trainer Course, 2010, 2012
•Yellow Ribbon Reintegration Program – Monthly Instructor, Army Reserve Family Programs,2009-2013
•Army Reserve-Army Family Action Plan (AR-AFAP) Steering Committee Volunteer, 2009, 2011, 2012
•Army Family Team Building, Instructor Trainer Course, 2008, 2011,2012
•Army Family Team Building Level 3, Army Reserve Family Programs, 2006, 2012, 2014
•Army Family Team Building Level 2, Army Reserve Family Programs, 2006, 2012,2014
•Army Family Team Building Level 1, Army Reserve Family Programs, 2006 2012, 2014
•Active Secret Clearance
AFTB Instructor for multiple events. Served as a Yellow Ribbon Reintegration Program briefer to provide training, knowledge, skills and behaviors to Military Members, Spouses and Family members that are designed to prepare our Army Families to move successfully into the future as well as to support the total Army effort.
Association of the United States Army Exceptional Volunteer Award, presented by LTG Jack Stultz for more than 2000 hours of Volunteer Service accumulated since 2009
Appreciation Certificate received from MG Bruce Casella, 63rd, RSC, USAR for Outstanding Service to Yellow Ribbon Reintegration Program 2009, 2012
Certification of Appreciation from numerous Military Units including the 63RD RSC, 79th and 311th ESC, 4th ID 2010, 2012
Instructed/Briefed over 1500 Service Members/Family Members
Professional Training Safe Home Computing Course, Chief Information Officer: G-6 United States Army, 2013 Anti-Phishing, Portable Electronic Devices-Removable Storage Media, DoD, 2013 Ethics Compliance On-Line Training, Choctaw Contracting, 2012 Personally Identifiable Information 1.0 Anti-Terrorism Level I, DoD, 2013 Tricare University 2012 DoD Information Assurance Awareness, US Army Signal Center/ Fort Gordon, GA,2013 Army Reserve Family Programs Web Portal Training, Army Reserve Family Programs, 2010 Army Reserve SSIM, 2014 Army Community Services Instructor Trainer Course, 2010, 2012 Yellow Ribbon Reintegration Program - Monthly Instructor, Army Reserve Family Programs,2009-2013 Army Reserve-Army Family Action Plan (AR-AFAP) Steering Committee Volunteer, 2009, 2011, 2012 Army Family Team Building, Instructor Trainer Course, 2008, 2011,2012 Army Family Team Building Level 3, Army Reserve Family Programs, 2006, 2012, 2014 Army Family Team Building Level 2, Army Reserve Family Programs, 2006, 2012,2014 Army Family Team Building Level 1, Army Reserve Family Programs, 2006 2012, 2014.
Clearance Active Secret Clearance
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