Several years of experience in office administration, marketing/sales and customer service. Previous experience in event management. Strong ability to communicate effectively with others & to resolve customer service issues.. Excellent interpersonal skills. Motivated self-starter needing minimal supervision. Ability to work independently. Extremely skilled in multi-tasking. Responsible and professional. Dependable. Good skills in MS Office including PowerPoint and Excel. Typing 60+ wpm with -0- errors.
Energetic and driven
Revenue and profit maximization
Strong interpersonal skills
09/2013 to Current
Community Outreach & Marketing SpecialistThe Gluten Free Mall – Santa Rosa, CA.
Handle calls and place orders online.
Develop national network of sponsors to support informational website.
Ensure all banner space is utilized & manage wait lists.
Educate customers about features & benefits.
Update social media.
Create new marketing ideas for website.
Perform marketing research on best practices in customer service and sales.
06/2013 to 08/2013
Sales ManagerTrue Liberty Bags – Santa Rosa, CA.
Temp position selling seasonal products wholesale to client stores in the hydroponic business.
Increased sales volume by adding 25 new accounts nationwide
Achieved total new sales revenue of $30,000 in 3 months
Contacted new and existing customers to discuss how their needs could be met through specific products and services.
Quoted prices, credit terms and other bid specifications.
Completed daily outbound calls, up to 6 hours per day.
05/2012 to 05/2013
Events & Social Media ManagerU.S. Pure Water – Novato, CA.
Performed outreach to local businesses to educate about the damaging effects of plastic water bottles on our environment.
Secured rentals of our filtered water stations to companies in the S.F. Bay area to reduce purchases of single serve water.
Updated Facebook page & website content.
Wrote sales letters for owner and created bids/proposals with other business partners.
Prioritized tasks and projects to meet tight deadlines.
Kept detailed records of daily activities through the online customer database.
Increased name recognition & visibility of the company through social media and other public relations activities.
Made the events department profitable for the first time in company history.
11/2011 to 04/2012
Sales RepresentativeKAHI Radio – Auburn, CA
Work with local high schools to air sports games on the station.
Work with local businesses to create advertising campaigns.
Attend community events and functions supporting local business.
Manage the station's "think local first" efforts.
Create content for half hour weekly program "Healthy Life, Healthy Living".
Increase name recognition of station with community and online advertisers through CLUB KAHI Program management.
Increased sales volume by adding 6 major accounts in the first month of employment.
10/2010 to 11/2011
Lead Customer Service RepresentativeLifetouch Studios. / Herff Jones Photography – Citrus Heights, CA